Linode Room for Improvement

Julio Graham
Managing Director at Olive Professional Services Ltd

Before they changed the dashboard, I found some of the more granular options easier to find. However, it was just a matter of getting used to the new interface.

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Allister MacLeod
DevOps Engineer at a computer software company with 11-50 employees

I would like to see more seamless integration with backup, although it's pretty easy to do.

Having more on-demand features would be helpful. For example, if for a little while I wanted to have four Linodes instead of just a single one, it seems like it's a little bit more difficult than spinning up an EC2 instance in AWS. It isn't a lot harder, but it could be improved nonetheless.

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Jacques Gelinas
Vice President Technologies at Croesus

It is important to me that Linode offers worldwide coverage via multiple data centers, although it is also an issue for me. In running my social media site, I am not spying on users or reselling their data. For many users, it is really important to know that their data will be handled according to the law in their country.

I am located on the East coast of Canada but have my node at a data center in California. You can decide where you want to create your note. For example, I know that they have a data center in Europe, so at some point, I will create a node there. Because it's a distributed system, when the user creates their account, they can choose to have it there if they want the data to be stored according to European regulations. The data will remain there forever.

The issue comes about because Linode is a US company, so my users have to wonder how shielded they are from US law. I know of a situation involving Microsoft, which is a very large company, and they were fighting the US government because they have a data center in Ireland. The US wanted to retrieve data from it and Microsoft declined because it was out of their jurisdiction. Some people are concerned with having their data shielded from US law and I spoke with Linode about this, and they don't have an answer. In fact, if the US government asked Linode for help spying on a customer in Europe, Linode would not even be allowed to tell anyone about it. It is clear that Linode has the technology to spy on usage, although that is not to say that they are doing it.

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Learn what your peers think about Linode. Get advice and tips from experienced pros sharing their opinions. Updated: April 2021.
476,163 professionals have used our research since 2012.
Marcus Ealing
Founder /CEO at Entropy Studios

Because they are a smaller company, they do not have, for example, all of the ways for authentication that Amazon or Azure has. However, that's not a downside for me because it means it's less complex to implement for us. So, while it is simple compared to some large solutions, that's a benefit to me and not a drawback.

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Managing Director & Lead Software Developer at BASX Software Development

They recently changed the web interface and although the older one did not look as good, the new one is less responsive. For example, when you changed something, it was instant. The new interface was really bad when it was first released, and it has improved, yet it is still not as responsive as the older one. I have considered whether being in Thailand makes a difference, although it is still a relative comparison. This is something that I have written an email to them about, and they are working on improving it.

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Security, Programming, Infrastructure Consultant at a tech services company with 51-200 employees

Linode offers worldwide coverage via multiple data centers, which is very important to me. I would like to see more European offerings. I know they have Frankfurt available right now. I would personally like to see more data centers throughout Europe or Eastern Europe available.

They could have more international servers. There are certain places throughout Europe and Eastern Europe which are very open to doing a lot of technology business, such as Romania. Romania is very open to technology. At other service providers, I have stuff in Romania. I think there are some Eastern European locations that would be more open to it. So, if they could have more European points of presence, that would be more helpful.

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Maxi Cooper
Co-Founder at Menze

It would be nice if they had more data centers in Latin America.

Although not for our use case, I believe others would benefit from having support in other languages. For example, in this region, there are people who speak Spanish and Portuguese. This is the same for the guides, where having translated versions would be helpful.

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Rudolph Pereira
Team Lead at a tech services company with 51-200 employees

While Linode works well for people who have some technical experience, e.g., I am good with Linux and very comfortable with the command line, I can understand how people who are not so comfortable with the command line probably prefer a lot of feature-based cloud services.

I would like Linode (without cluttering things) to provide some type of DevOps workflow where people are configuring their pipelines from running their tests and deploying to their test server. Once approved by clicking a button, it just gets deployed to production. I would like something like Azure DevOps, which we use for large applications, and would be something nice to have in Linode.

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Laurentiu Marin
CTO at a tech services company with 11-50 employees

It would be helpful if they provided the additional Linux distributions that I prefer using. But there is still a workaround. I can do it without direct support. It's a bit more complicated, but it can still be done.

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Robert Watt
Director at Picosoft

When it comes to marketing and exposure, Linode needs improvement because I just randomly found them by looking for Linux solutions. If we're in a position where we were trying to persuade our users to put their archive inquiries on to Linode, then perhaps their low profile might be a problem.

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Ken Biggs
President at Lone Star Technologies

It would be wonderful to have the person that is most familiar with an issue when you call up available on the phone immediately, but I understand that can't always be the case. There are too many different kinds of issues and you need a hierarchy for people to handle concerns.

I've had some difficulties with some of their IP addresses being banned by certain mail servers. I think it's based on the size of their network that they manage and the fact that they have different users within C-blocks of IPs that might be spam filters affecting anybody else that's on that same network. It's a difficult problem to address, but it does affect us occasionally, and having your email rejected is not something any of us like dealing with.

Typically, we try to reach out to the party that is blocking the IP address. On occasion, it takes contacting Linode and having them also reach out and request that the IP be unblocked. So far, that's been adequate.

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Software Engineer with self employed

It would be helpful if they offered a service where they handle the Linux security. Securing your own server is very difficult when you think of denial of service attacks, man in the middle attacks, and other such threats. They have documented it really well, and the documentation is very good, but I struggle to maintain a really secure server because I just don't have the expertise. If there were help available that could be provided, I would definitely pay for it.

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Michael Klem
Founder and Developer at Little Bird Tales

The suitability of this solution depends on the features that you need. If you're an Uber-sized company then you're probably not going to want to start using Linode. If you are a large-sized organization then you're going to want to start using one of the bigger providers that gives you the scalability and the feature set that you are probably going to be needing in the future.

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Hussnain Sheikh
Freelancer at Sheikh Logix

Everything is up-to-date for a small business. But for big business, they need to improve certain things. For example, there should be better security.

They also need to provide the ability to set limits. I should be able to turn off an instance at a given percentage of its capacity.

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Technical Director at HMW Computing

The support service and knowledge articles supplied by Linode are very comprehensive but inevitably there are situations where a user, particularly is a "newbie" is left on his or her own.

The only improvement in this aspect of the service which I can think of is perhaps a pool of developers who could be hired for those cases where the need goes beyond the support offered. Offering this as a service would enhance the product.

All of our servers have been configured and upgraded by our own staff, which has been a good training exercise, although at times on very tight schedules when a little guidance would have helped. I do realize this is beyond the normal remit of support, which is why I am suggesting a separate pool. Perhaps Linode could approve third-party providers and take a commission of the work provided?

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Associate VP Projects at ACS Technologies Ltd.

Right now, they don't have multiple data centers. They have limited data centers. I am currently using the Singapore and Mumbai data centers, but I am looking for data centers in Southeast Asia, the Middle East, and Africa. They need to improve the availability of their data centers and partnership engagements with cloud Panda solution providers, like us.

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Learn what your peers think about Linode. Get advice and tips from experienced pros sharing their opinions. Updated: April 2021.
476,163 professionals have used our research since 2012.