Lithium is an integrated platform for social media management, sets for marketing and customer service, that combines Social Publishing that manages entire social strategy with a single tool and boost engagement by publishing the right content at the right time, driven by Klout data and Social Response feature that responds to inquiries on social networks in seconds and provide private and trusted customer care in real-time, regardless of channel.
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As of March 2024, the market share of Lithium in the Social CRM category
stands at 1.8%, marking a decrease
of 36.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
