LiveChat Other Solutions Considered

it_user371517 - PeerSpot reviewer
Owner at a non-tech company with 51-200 employees

No we did not. This one came highly recommended and the price was right so we went with them.

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CM
CEO at a logistics company with 1-10 employees

We did not. LiveChat was suggested by a friend.

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it_user370308 - PeerSpot reviewer
Director of Client Success, Co-Founder at a tech services company with 51-200 employees

Yes, various other options available on the market at the time. Olark, Zopim, Live Person etc. LiveChat's support was second to none.

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Buyer's Guide
Help Desk Software
April 2024
Find out what your peers are saying about LiveChat, TOPdesk, ManageEngine and others in Help Desk Software. Updated: April 2024.
767,667 professionals have used our research since 2012.
it_user385002 - PeerSpot reviewer
Director of Global Support at a hospitality company with 51-200 employees

We did investigate but pretty soon we realized we want LC, I really don't remember how this all went back in 2011. When we started to discuss this idea so I don't feel comfortable writing about it.

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it_user384630 - PeerSpot reviewer
Customer Service Rep at a healthcare company with 501-1,000 employees

I did my initial research and found that Live Chat had more to offer over other companies and stuck with them ever since.

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it_user365322 - PeerSpot reviewer
Head of Support at a comms service provider with 51-200 employees

We did evaluate other options - Zopim and Olark - but we found LiveChat much better. The application is very clean and easy to use, we can use it on mobiles and our customers love it too.

View full review »
Buyer's Guide
Help Desk Software
April 2024
Find out what your peers are saying about LiveChat, TOPdesk, ManageEngine and others in Help Desk Software. Updated: April 2024.
767,667 professionals have used our research since 2012.