LiveChat Stability

it_user371517 - PeerSpot reviewer
Owner at a non-tech company with 51-200 employees
CM
CEO at a logistics company with 1-10 employees
it_user370308 - PeerSpot reviewer
Director of Client Success, Co-Founder at a tech services company with 51-200 employees

LiveChat went through a stage of being targeted with DDoS attacks. Communications from them were very good and we were kept updated.

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Buyer's Guide
Help Desk Software
April 2024
Find out what your peers are saying about LiveChat, TOPdesk, ManageEngine and others in Help Desk Software. Updated: April 2024.
768,415 professionals have used our research since 2012.
it_user385002 - PeerSpot reviewer
Director of Global Support at a hospitality company with 51-200 employees

None. This app is stabile, not causing any problems on our website. running smoothly. I don't recall we ever had any problems.

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it_user384630 - PeerSpot reviewer
Customer Service Rep at a healthcare company with 501-1,000 employees

There have been times where Live Chat's servers have had DDOS attacks and have made communication difficult. This has not taken significant amounts of time, and gets rectified rather quickly.

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it_user365322 - PeerSpot reviewer
Head of Support at a comms service provider with 51-200 employees

No, LiveChat has been always working for us without any problems. In case any problems they've got a status page with e-mail notification so they are very open about it.

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Buyer's Guide
Help Desk Software
April 2024
Find out what your peers are saying about LiveChat, TOPdesk, ManageEngine and others in Help Desk Software. Updated: April 2024.
768,415 professionals have used our research since 2012.