LiveChat Scalability

it_user371517 - PeerSpot reviewer
Owner at a non-tech company with 51-200 employees
CM
CEO at a logistics company with 1-10 employees

No, we did not. It was a smooth process.

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it_user370308 - PeerSpot reviewer
Director of Client Success, Co-Founder at a tech services company with 51-200 employees

None at all. We've scaled quite dramatically over the years and encountered no issues. We've just needed to adjust and change how we work.

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Buyer's Guide
Help Desk Software
April 2024
Find out what your peers are saying about LiveChat, TOPdesk, ManageEngine and others in Help Desk Software. Updated: April 2024.
768,578 professionals have used our research since 2012.
it_user385002 - PeerSpot reviewer
Director of Global Support at a hospitality company with 51-200 employees

None. We didn't encounter any issues with scalability, we have more and more chats, tickets, rates, signups but it all works perfectly.

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it_user384630 - PeerSpot reviewer
Customer Service Rep at a healthcare company with 501-1,000 employees

This platform scales with the website. It's very user friendly and easy to customize based on the web pages from within the platform.

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it_user365322 - PeerSpot reviewer
Head of Support at a comms service provider with 51-200 employees

As a small company we didn't notice anything issues, but as far as I know some big names are using LiveChat as well, so I guess there's no problem with scalability.

View full review »
Buyer's Guide
Help Desk Software
April 2024
Find out what your peers are saying about LiveChat, TOPdesk, ManageEngine and others in Help Desk Software. Updated: April 2024.
768,578 professionals have used our research since 2012.