LMNTRIX gives us fantastic information about the security of our environment. It tells us about possible threats and how to fix any issues.

It's great to have a monitoring service that is watching our systems 24/7. It is also difficult to find good security people at reasonable prices to try to do the monitoring in-house yourself. 

We have a dedicated technical representative that is very responsive. Any time I have issues or need help with anything, I can call or email them and they immediately respond. The implementation was straightforward and easy to put in place. 

I also really like the console interface. It is very intuitive and easy to use. 

I have found their 24/7 Incident Validation and Response to be the most valuable. This allows for less fire fighting and more of a proactive response to cybersecurity within our organization.

LMNTRIX first validates incidents before alerting us of the activity, so we're not inundated with false positives. The response time has also been quite impressive. There have been times that my staff is notified that my machine was performing tests before I even have a chance to notify them of my activities.

I'm very pleased with the visibility that the portal provides. You can quickly see what machines are active/inactive, what version of the agent they are running, etc. Incidents, decoys, etc., are also all visible from the grid portal. I'm sure it will only continue to improve as LMNTRIX further refines it and adds new functionality and reporting.  

I would say that fact that incidents are validated before we are notified is the most valuable feature. This really keeps the number of false positives to zero.

Hunt has also been great. The fact that it's constantly hunting, looking for anomalies, and can evict without any intervention is really incredible.

Not necessarily a feature, but I would like to include their staff as valuable. Finding security analysts that are this knowledgeable, is not very easy. Knowing that these analysts are looking over our environments really helps us all sleep a little better at night.

Automatic alerts from staying current with the threat landscape have helped us stay safe. These help me be ready to implement changes on the fly.

I also rely on their knowledge base emails and I can always ask them anything. They are receptive and know their stuff! Calling the team and asking questions or getting support has been wonderful. The understanding of threats and how to remediate them has been a huge component of keeping us safe.

More valuable features are the easy installation of the product and the use of the dashboard.