Loadbalancer.org Reviews

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User
Senior ICT Support Officer at a government with 5,001-10,000 employees
Mar 05 2018

What is most valuable?

The most important feature is the fact it was recommended by the supplier. The previous load balancers weren't a very good match for what we were trying to do. They work… more»

How has it helped my organization?

They balance a lot better than the last set that we had. The previous load balancers made some bad decisions with allocating the load, and they would basically overload… more»

What needs improvement?

They're mostly designed to balance a particular type of traffic. I wanted to load balance DNS, and they just don't do it the way that we wanted to. So they're not used as… more»

What's my experience with pricing, setup cost, and licensing?

I have no idea, because I don't have anything to do with pricing. It was basically, "We need these, we need these," and then that's what happened. We got them. I had… more»

If you previously used a different solution, which one did you use and why did you switch?

We did have a previous solution. We switched because of the supplier's recommendation, which we don't regret. Not at all. These are much better. The other ones weren't… more»

What other advice do I have?

Plan your specifications and features carefully. It's about doing proper planning to make sure that they will actually fit your requirements. The owner of the company… more»

Which other solutions did I evaluate?

We had load balancers from before, that were just kicking around, so we used the ones that we had before, and they weren't a very good match. Then the supplier said, "Use… more»
Real User
IT Manager at a tech vendor with 11-50 employees
Feb 25 2018

What is most valuable?

First of all it's the reliability, what you create by load balancing, because you have more endpoints. That's for our web services that we provide. This is the only feature for us, and it's important… more»

How has it helped my organization?

We can more easily set up a test environment, because you can easily configure your forms. It makes it more flexible for us to convert our test environment to a production environment, without having… more»

What needs improvement?

We are only using the basic features, and for us it's good. We're not yet using the SSL certificate offloading because we are still using an older software version. But I already know that in the new… more»

What's my experience with pricing, setup cost, and licensing?

It's worth the cost. It's not cheap, but it's a good solution. If you're looking for a good solution, this is a good solution. Is it cheap? No. Is it worth the money? Yes, I think it is.

If you previously used a different solution, which one did you use and why did you switch?

We did have a previous solution once, but I don't remember the name because it was more than 10 years ago. We used a software solution on our own hardware, based in a Windows system, and it didn't… more»

What other advice do I have?

Do it. I think they have very nice upgrade offers. When you start small, you can take the smaller version, and if your company is hopefully expanding, you can always choose an upgraded version. I… more»
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Real User
System Integrator
Feb 26 2018

What is most valuable?

Ease of use and support. The user interface precludes need to be well versed with Linux IPVS command line. This make it easy for junior team members to participate in… more»

How has it helped my organization?

It has relieved the load on our team so we can focus on other aspects of the operation. When we do load balancing, the customer does not know that this particular node is… more»

What needs improvement?

It would be great if there was a way to gain access to the graphing data, to create custom reports. If we had a way to use the graphing data, to somehow extract the data… more»

What's my experience with pricing, setup cost, and licensing?

You can start with the base appliance R20 first and upgrade to the MAX version if necessary. Their pricing is good. We are looking at it from a customer point of view… more»

If you previously used a different solution, which one did you use and why did you switch?

I used Linux IPVS in a previous job. It is not user friendly. It required much more hands-on knowledge. You need your command line, you need to fix things. With the… more»

What other advice do I have?

Implement major changes during the appropriate support hours so you can get support if things don't work out correctly. Start out with the limited, restricted option… more»

Which other solutions did I evaluate?

KEMP LoadMaster.
Mike Isaac
Real User
IT Operations Manager at a healthcare company with 1,001-5,000 employees
Feb 28 2018

What is most valuable?

* Reliability * High availability

How has it helped my organization?

It means that if one of our mail-servers falls over, it's a much more seamless process. Or if we need to do maintenance on one of them, we can take it out of the… more»

What needs improvement?

At the moment, I can't think of anything. For what we use it for, it does everything we need it to. It does it well and it doesn't have any trouble, so I can't think of… more»

What's my experience with pricing, setup cost, and licensing?

We've got an unlimited license, which doesn't costs that much compared to other vendors, and we don't have to buy it again. The other thing they did was they gave us a… more»

If you previously used a different solution, which one did you use and why did you switch?

This is the first one that we bought, and it's the one we stuck with.

What other advice do I have?

I would say, go for it. It has proved to be a pretty reliable system, it hasn't let us down. Try to break it. We've never had any trouble with it. And when I've had to… more»

Which other solutions did I evaluate?

We evaluated a couple of others and then decided to go with Loadbalancer. We evaluated KEMP, Zen, and F5.
Richard May
Real User
Business Development Manager at a government with 1,001-5,000 employees
Feb 28 2018

What is most valuable?

Most important for us that it makes sure that the load is distributed and that we always have access to the end-servers that they're connected to. We need that to make sure that we have a consistent… more»

How has it helped my organization?

It was part of a project that we did where we used to outsource all of the web-filtering to a third party. We weren't very happy with it. We wanted to bring everything in-house, control the system… more»

What's my experience with pricing, setup cost, and licensing?

I'd say it is very good value.

If you previously used a different solution, which one did you use and why did you switch?

We weren't really using anything ourselves because we were doing it through a third-party contract previously, but we switched to Loadbalancer.org at the recommendation of our web-filtering partners.

What other advice do I have?

I would rate it a nine out of 10. We have had one or two small crashes on them, nothing major, but I guess that would be the only thing stopping it from being a 10. I would say that, from the… more»

Which other solutions did I evaluate?

To be honest, our filtering partners said that they had done that work previously themselves, they had tried and tested, and they recommended Loadbalancer.org. So we just went with their… more»
Patrick Louis-Jean
Real User
IT Manager at a recruiting/HR firm with 51-200 employees
Jul 31 2018

What is most valuable?

The SSL Layer 7 load balancing.

How has it helped my organization?

We couldn't use our line-of-business software without it. It sits in front of it and it just does its job. It's an unsung hero, I'm afraid. It just does what it does. It plods along everyday, and when… more»

What needs improvement?

Obviously the simple ones like price. Make it cheaper, make it faster. Other than that, it's a spot-on product. It doesn't have any issues; no wishes or wants with it at all.

What's my experience with pricing, setup cost, and licensing?

Pricing is great. I couldn't really complain about it. It's all good. They're not the cheapest, not the most expensive, but I think value-wise, they're 100%.

What other advice do I have?

For what it is and what it does, it's not a very glamorous piece of kit. It's a load balancer, it takes the connection and decides where to put it, to another server or somewhere else. It's the speed… more»

Which other solutions did I evaluate?

We evaluated a few beforehand, however Loadbalancer.org was the one which was recommended to us by our software providers. They just told us it was the best one for us, so that's why we chose it. We… more»
Chris Dow
Real User
Systems Programmer at a energy/utilities company with 501-1,000 employees
Mar 14 2018

What is most valuable?

A load balancer is a load balancer, in terms of functionality. I need the interface to be easy to use for my team members who have not spent hours working on it, so I am… more»

How has it helped my organization?

We had a requirement for these applications to be load balanced. Without a dedicated load balancer, we would have had to use a Round Robin DNS, which does not have any… more»

What needs improvement?

I would like a notification when a new version of the software is available. They told me to sign up for their newsletter, but I have not received any notification for a… more»

What's my experience with pricing, setup cost, and licensing?

It is inexpensive, and even their “unlimited” version, the VA MAX is still far cheaper than competitors. I love that they do not price on some arbitrary throughput rating… more»

If you previously used a different solution, which one did you use and why did you switch?

We have used F5 in the past. They are incredibly fantastic, but they are so expensive. We went with LoadBalancer.org because we did not need the bells and whistles of F5… more»

What other advice do I have?

For load balancers, these guys are perfect. If you need a lot more bells and whistles, you may need a more expensive product. Tell the sales guys at Loadbalancer.org your… more»

Which other solutions did I evaluate?

We proceeded a long way down the road with F5, then decided to go a different direction shortly before the production environment was built.
User
Owner at a tech services company with self employed
Mar 19 2018

What is most valuable?

SSL Termination with Server Name Indicator option to a Layer 7 back end web farm which allows the client IP address to still be passed.

How has it helped my organization?

This has allowed us to use multiple NATD back end web servers with one single public IP Address and different domain names whilst keeping our services up and running.

What needs improvement?

HTTP API would be really helpful, but they do have a command line api which is used over a SSH connection

What's my experience with pricing, setup cost, and licensing?

The cost of the hardware units was talked over with the sales team, who then helped to ensure that we had the correct unit size and support cost at the start of the… more»

If you previously used a different solution, which one did you use and why did you switch?

HAProxy, we needed a maintenance and the support agreement as we were outgrowing our in-house knowledge.

What other advice do I have?

The Loadbalancer.org product has helped reduce our tech teams time on manual maintenance of our load balancer and the development of the product is ever evolving.

Which other solutions did I evaluate?

We also looked at Kemp. Before this, we were using an in-house version of HAProxy, but ended up needing support.
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Loadbalancer.org Questions

What is Loadbalancer.org?

Loadbalancer.org leads the market in delivering high-performance load balancers and load balancing solutions to customers around the world. Customers who depend on the high-availability of business critical applications can take advantage of unparalleled versatility, affordable costs and instant access to the industry’s most responsive 24/7 support – even during a free trial. Founded in 2002, Loadbalancer.org has offices in the USA, Canada, Germany and headquarters in the UK. With thousands of physical, virtual & cloud-based appliances deployed across six continents, Loadbalancer.org ensures the uptime of e-commerce websites & mission critical applications globally, whilst also improving performance, security, scalability and providing a rapid return on investment (ROI). Loadbalancer.org offers a no-nonsense approach and complete focus on load balancing.

Loadbalancer.org customers
Vodafone, NASA, Mercedes, NBC, Siemens, AT&T, Barclays, Zurich, Penn State University, Fiserv, Canon, Toyota, University of Cambridge, US Army, US Navy, Ocean Spray, ASOS, Pfizer, BBC, Bacardi, Monsoon, River Island, U.S Air Force, King's College London, NHS, Ricoh, Philips, Santander, TATA Communications, Ericcson, Ross Video, Evertz, TalkTalk TV, Giacom, Rapid Host.
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