LogicMonitor Archived Reviews (More than two years old)

Filter by:Reset all filters
industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
rating
Loading...
Filter Unavailable
Jessie Bryan
Real User
VP Engineering at Impulse
Aug 24 2017

What is most valuable?

* Impulse needed a solution that required minimal effort and training to add monitoring to our network and system hosts. Through the use of LogicMonitor's expansive monitoring library and host… more»

How has it helped my organization?

Before we deployed LogicMonitor, Impulse relied on a variety of open source tools. Each tool performed a specific task. Our staff often was overwhelmed in navigating/understanding each tool in order… more»

What needs improvement?

The new/beta web portal and its REST API are a work-in-progress. This transformation for LogicMonitor is an exciting refresh, and is enabling customers like Impulse to provide feedback along the way.

If you previously used a different solution, which one did you use and why did you switch?

Impulse used a variety of open-source NMS solutions, including Nagios, Zabbix, Zenoss, MRTG, and Cricket. The configuration management of these systems often required engineering-level experts to… more»

What other advice do I have?

* Sign up for the evaluation, then discuss "The Problem You're Trying to Solve" with LogicMonitor staff. The staff are very helpful showing how the platform can solve a variety of needs. * Ask for… more»

Which other solutions did I evaluate?

Nagios XI was briefly evaluated. It was very capable of providing basic monitoring, but it did not have the API functionality we needed to integrate into all of the Impulse in-house system.
Real User
NOC Manager with 51-200 employees
May 22 2017

What is most valuable?

My entire team and I are in LogicMonitor all the time on a daily basis. The entire tool is extremely valuable, especially the dashboards and alerts. The escalation change and API integration are also huge for us, making alerting seamless.

How has it helped my organization?

We've seen huge improvements since our initial installation and going live. We were using the old Zenith product, and switching from that to LogicMonitor has resulted in a huge jump in service. With Zenith, we had to develop monitoring with… more»

What needs improvement?

I'd like to see the NetFlow reporting get better and the new UI needs some work. I'm aware that they're working on the new UI, but everything else just functions and works.

If you previously used a different solution, which one did you use and why did you switch?

We were using Kaseya, then an in-house solution, then Zenith, and we tested a few others. Kaseya let us down multiple times, so we didn't trust it anymore. And Zenith was way too expensive, so we got rid of it. When we found LogicMonitor… more»

What other advice do I have?

I'd say, why haven't you bought it already? Compare it to what you have now and what you're doing, and you'll see how much more you can get out of LogicMonitor. It's a set price per device, and the price is amazing considering uptime and… more»
Find out what your peers are saying about LogicMonitor, Paessler AG, SolarWinds and others in Network Monitoring Software. Updated: November 2019.
378,397 professionals have used our research since 2012.
Real User
Infrastructure Manager(APAC) at a tech services company with 501-1,000 employees
Nov 08 2016

What is most valuable?

* ESXi monitoring * Cisco Routers and switches * Netflow * Batch Job and Event source monitoring * SQL and Application monitoring * Web service monitoring * Config managemet

How has it helped my organization?

The support team had to go through a rigorous manual process when a site went offline. The agent-based monitoring system will only send you “server up” and “server down” alerts and does not give you… more»

What needs improvement?

* Management features * Remote access features * Application monitoring * Predefined report templates * Dashboards * Application config management

What's my experience with pricing, setup cost, and licensing?

There are a number of pricing plans to fit different service providers so you need to understand your monitoring requirements before making the switch.

What other advice do I have?

LogicMonitor can be pretty simple to implement but it’s a complex, robust platform that can pretty much do “everything”. You have to make sure you have a thorough understanding of what and how you… more»

Which other solutions did I evaluate?

The previous solution was only focusing on remote management capabilities and never had the capabilities to do advanced monitoring of our infrastructure. During the evaluation, we were trying to find… more»

What is LogicMonitor?

LogicMonitor's automated SaaS performance monitoring platform provides IT Ops teams with end-to-end visibility and actionable metrics to manage today’s sophisticated on-premise, hybrid, and cloud infrastructures. Deploy and manage your monitoring faster and automatically with AutoDiscovery™ of devices. Act on infrastructure performance data using built-in and customizable dashboards, performance forecasting, and complete reporting. Use built-in workflow capabilities including alerting routing and escalation management to improve your IT team’s issue response and resolution time. LogicMonitor is headquartered in Santa Barbara, California, and has offices in Austin, London, Singapore, and Chengdu. The company is a NetApp, VMware, Dell, HP, Citrix, and AWS technology partner

LogicMonitor customers

Citrix, National Geographic, JetBlue, Zendesk, iVision, TekLinks

LogicMonitor team at your service
Zachary Perl – Digital Marketing Manager at a tech vendor with 201-500 employees
Zachary Perl – Digital Marketing Manager at a tech vendor with 201-500 employees
BUYER'S GUIDE
Download our free Network Monitoring Software Report and find out what your peers are saying about LogicMonitor, Paessler AG, SolarWinds, and more!
Sign Up with Email