Logikcull Room for Improvement
E-Discovery Senior Analyst at a tech services company with 1,001-5,000 employees
It would be better if they could include a technology-assisted review feature, which brings artificial intelligence into the cloud and the system itself. It would be great savings in terms of time and costs as you won't have a person manually going into a dense asset of documents and doing it.
For example, the technology-assisted review is a system that has been recently introduced by a counterpart tool called Relativity, where attorneys would review a set of documents that will be eventually produced in a court of law.
They introduce artificial intelligence and machine learning in the form of a technology-assisted review. The system reads the documents that you have coded or found responsive to be produced. It finds similar documents based on the content and the structure of the document, which is basically AI incorporated into the technology.
I have found that it is actually useful for small to medium-sized firms to use on an ad-hoc basis. It's perfect for a medium-sized or small-sized firm involved in fewer litigation support processes. If you have extensive litigation projects involving many clients, you might want to go for the standard tools like Relativity.
Compared to day-to-day processes because it has the functionality of pay-as-you-go. It doesn't have an hourly system of billing, which most other tools have. When this tool was created, they wanted to break free from the market standards. If you want more features, you can pay a fee, and you can go ahead with your cases.