It allowed me to respond rapidly to system and security issues, whether connecting on the local network or remotely over the internet.

One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well.

It has saved me time because I don't have to go on-site. I can just do it remotely.

It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity.

My workers are able to work from home, so they are not here. It is convenient for both of us.

No one needs to wait for assistance, I am a phone call away.  This means less down time and less travel time.

It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier.

For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that.

It saves us drive time, we don't have to go to clients. We can just use remote access.

If I need to make a change on a server that’s not accessible to the internet, then I can connect to my LogMeIn account, then from our console into the server, or I can use LogMeIn directly to the server, if it’s on there.

The biggest improvement is being able to solve problems or do upgrades of software without having to go onsite.

I function through LogMeIn, because it gives me everything I need. I spend all my days working in LogMeIn.

It is pretty invaluable, especially if you are an IT support person.

This solution has allowed granular permission access to machines, very consistent and solid most of the time.

It's easy to install, and it's robust and secure.

Using the product, we provide a quicker response when supporting customers.