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LogMeIn Central Room for Improvement

Owner at Blackhawk Computer Engineering

I recall that there was something about the pricing structure that wasn't ideal, but I cannot recall the exact details. I’ve been looking at: ConnectWise, Kaseya, N-Able [ SolarWinds non-hacked tool :-) ], and others. But I think it’s an oversight, on my part, that I didn’t consider LogMeIn as an RMM tool for some current projects. I’m going to give LogMeIn a fair shake going forward. One of the items I’d like to see is a robust API, like ConnectWise has – I assume there is one. All in all, I think anyone looking for an RMM solution, should give LogMeIn a good look, as I was previously very satisfied with the product(s).

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Senior I.T. Consultant at a consultancy with 11-50 employees

Our clients are having issues with printing. There seems to have been a bug or a glitch. We last saw this problem a little bit last year, but seems to have resolved itself, we haven't seen it anymore.

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