I liked the speed, and even over a slow connection it wasn't that bad. Although over slow connections there was noticeable mouse jitter and delays in rendering the interface - which was expected. I remember the interface being very clean and easy to navigate. I liked the depth of drill-down into the systems I connected to and I could get into everything I needed to. The initial setup was straight forward and simple.

I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with. 

The search features are really nice. When you type in a keyword, every single thing, whether it's a group or a machine, with that phrase will come up.

There are a lot of features that we just don't utilize and maybe we could, but we're pretty straightforward about it. It is nice to use the file transfer feature from time to time, and it is really nice to be able to just copy from your desktop and paste onto the LogMeIn session.

The solution has the best remote access control and protection features.

Unattended Access, because I do a lot of support on machines that people are having trouble with, and sometimes I need to do that during non-working hours. 

I do not use it for remote printing. I do not use it for file transfers.

LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features. This makes it easy to do. 

In respect of RDS, one can change ports for connectivity purposes, but it cannot be used as readily as an off-LAN remote access. I would not RDS directly from my office to a client server across town because of the inherent security risks. If I reach a server of an organization which has two or three other servers, I would remote to those other servers using RDS, but we use LogMeIn Central for that outer shell. 

I have always liked it. It allows you to transfer along with many other functions.

It does everything that I want it to do.

The Remote Control feature and file transfer feature. The Remote Control and the Rescue feature are the main ones that I use.

I want to make sure the remote control is as up-to-date as possible, so they do not have any lag time when they are working on the computers in my office.

Unattended remote assistance is the most valuable for us – I save travel time and money.  As long as an employee leaves their computer on and connected to the Internet I can take care of things and have them all set to go upon their return.

The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks.

Remote access, we can remote access our clients, the workstation servers. We also use the reporting.

Everything we use in there is for remote access. That's really it. There are some other features, but I don't particularly use them. There's file transfer, I use that occasionally. Event logs, I'll use that occasionally. But mostly, I would say 90%, is remote access.

The security, that I can glance down and see quickly who's up to date on patches, and who has virus concerns. 

Also, that I have a solution for users to have remote access to their personal computers.

The ease of remoting into a server, to be able to have remote access. And also alerts.

The biggest thing is remote access, to be able to get inside our network to be able to fix problems.

Being able to dial in and transfer files for updates.

• Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature. 
• The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all.

The most valuable feature of this solution is the grouping of granular and group permissions.

Unattended connection.

We support a large geographic area across the West Coast. We install our PCs at customer locations throughout the country and are able to support them remotely rather than having to travel to those locations.