I would definitely recommend using this solution. I would say don't bother with the other stuff. There are all these products out there, like Splashtop, that just don't work very well. LogMeIn has been very stable, and I would recommend it.

Overall, I would rate the solution a ten out of ten. 

LogMeIn is a great product, and unfortunately, is a necessary evil.

We use it now, because we need it. It does some things well, but causes a lot of frustration in usage. If there was a product on the market that does what LogMeIn does, but better, we would consider it very seriously.

Look at the marketplace and see what everybody's charging before you start using one of them, then see what they offer.

I recommend the product to those planning to use it. LogMeIn Pro is a good and simple system.

I rate the overall product an eight out of ten.

We are not leveraging it to keep our end points secure. I need to delve more into it. I don't know all the capabilities of it. I just mainly use it. A lot of the customer sites have their own either IT groups or their own managed services for some of that. They have Symantec, they have Firewall-1, they have McAfee, they have ESET, that's a big one. SonicWALL is another one and GFI is a big one too. So there are multiple different solutions that they use. But I may be more interested in how that works with LogMeIn to be able to promote it, if I knew how to use it.

Our IT infrastructure is both on-premise and leveraging public and private cloud, but we haven't really been using LogMeIn for that. We have a different product we use for that, or a different approach.

We're using Azure as one of them. But we have something that one of our developers built that ties a lot of them together in a central spot, something like you do with LogMeIn Central. But they created their own environment to manage that stuff, so it's in a central location. We can just click on it and go to whichever one we want to. It's basically a website of other websites.

It depends on what you're going to be using it for, if you're going to be using it for systems administration or if you're going to be using it for presentations... For the most part, I would advise you to definitely check it out if you can afford it. Some customers do it and some customers don't. But I would advise you to look at the feature set, does it accomplish all the needs that you have.

It's working, it does what I want it to do. I'm able to connect everybody, move files around.

I would give it a nine out of 10 because it's reliable. 

I would just say just try it.

There are several alternative setups available, which are probably cheaper. I would ask any potential customer to check more and more; to evaluate it carefully, for multiple features administered, and then make sure that it works every time. Because, as this is a frequently used product, you don't want headaches with it. It is not like something else, numerous people are using it, and numerous people are using it frequently. So, you don't not want trouble with this kind of product. Otherwise, too many people will be calling you.

I have been so satisfied with the product that I have not been motivated to shop what is out there today. I am very satisfied with the LogMeIn product and I have not been tempted to even go out and look for something else. In all fairness, anyone who wants to buy any piece of computer software today, though it does not even have to be computer software (it can be any product), I encourage them to shop the market and compare. However, I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. 

Most companies can do better on their user interface, just because if it's got any complexity to it, if it's not intuitive, you're just not going to get or keep as many users. So user interface is always going to be something that companies need to work on.

I'd say it's a 10 out of 10. There's room for improvement, but for what I need it for, it's great. They just need to make the user interface a little more intuitive, a little more easy to use, especially for some of the additional things, besides the remote access.

Do it, don't hesitate, just do it, because it will be worth it.

If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something. 

It's just the ease of use and the time it saves, I couldn't ask for a better software to do what we need it to do.

I would tell others who are looking into this solution that I feel that it's a secure solution. I never had any issues with its security element. I think that it's very simple to use. I think it is user-friendly, and you can work between computers pretty well on it, which is the most important thing to us. 

It gives you a lot of flexibility when it comes to travel. It doesn't matter where you're at. I mean, I traveled overseas to Vietnam and was able to log in. You log in from anywhere in the world. So from that standpoint, it gives you access 24/7 no matter where you're at. I use it a lot from home if I'm working at night. The flexibility and the usability is probably the best part.

I give it a 10 out of 10 because I haven't had any issues with it at all. It is not something I worry about.

I'm probably the first to try something new, as well. I do know there are other ways we could do it without having to spend that kind of money. But it's not worth the effort right now for what we would save. 

It's remote access, it's easy to do.

Go online, check pricing to see if it can be competitive with anyone else at this point in time.

Using this product has helped me keep track of prior users of the computers. We have remote users in different states and made working with them easy as I can manually take over the computer and resolve the issue.

Document and train. It is a very easy tool to use, but proper training needs to be implemented.

I would recommend LogMeIn. Over the years, I have just had minor technical issues. I am happy with the product.

I would rate this solution a ten out of ten.

I think it can bring a lot of value. I'm sure there are other products out there worth looking into. In our experience, we haven't had any issues. It's been stable. We're able to get to it, and it helps us run our business and service our employees better. I would definitely recommend it.

In terms of advice to others looking into using this product, I would say if you have any questions, I think that you can google specific questions, or you can call for support. Your answers, or anything you might need to know, are very readily available. And it's very user-friendly.

All I can say is I'm really happy with it. If we had to find something else, I guess we would, but I can count on it. It allows me to do my job, and that's what I need to do. I don't think too much about it. I don't have issues with it. So I'm very happy with it.