LogMeIn Pro Previous Solutions

it_user194427 - PeerSpot reviewer
Chief Technology Officer at a tech services company with 51-200 employees

I have used TeamViewer (not the enterprise version), and it was a very good remote control solution, but last I checked, it did not have the feature sets that LogMeIn offered, such as allowing users with specific permissions and managing fleets of computers, updates, running scripts, and self-healing actions. Those are valuable LogMeIn features. Unfortunately, with no competition in the market. (Perhaps that could explain their lack of care on improving or addressing issues, since they have monopoly on this feature set.)

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it_user805356 - PeerSpot reviewer
Owner and Operator

I did use a different solution temporarily, then I switched over to LogMeIn. I think at the time LogMeIn was free, or it was only about $100 or something, so I switched. That was a long time ago so. A lot of people I know don't use LogMeIn because they have other ways that are free or close to being free. 

If I used it for other things, all these other features that they offer then maybe it'd be worth it, possibly, but I don't know that. 

I can't compare it to the other products. I only use it for something very simple.

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GS
Project Manager at SOLUZIONE SRL

In the past, my company used to use another solution, the name of which I can't remember. My company switched from the previous product it relied on to LogMeIn Pro since it was much more expensive than LogMeIn Pro.

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Buyer's Guide
Remote Access
March 2024
Find out what your peers are saying about LogMeIn, TeamViewer, Microsoft and others in Remote Access. Updated: March 2024.
765,386 professionals have used our research since 2012.
it_user805380 - PeerSpot reviewer
Business Owner with 10,001+ employees

I always had LogMeIn from the beginning. When I needed remote access, I always had it. For quite a while.

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it_user521691 - PeerSpot reviewer
Vp Of Enterprise IT at a financial services firm with 1,001-5,000 employees

I've been using these things for many years, so previously, I've been using GoToMeeting, which has a different purpose.

There is one other product that they made it ultratrivial: You just get a URL, and you just type it and go.

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GD
Research Scientist

I probably did use some VNC, but that was 20 years ago in the computer world. It was a much different place than it is today. So, I probably did evaluate, read reviews, and looked at things. 

I did use LogMeIn along with GoToMyPC. For a while, I actually used them side-by-side. 

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it_user819864 - PeerSpot reviewer
Sales Manager & Sr. Mortgage Loan Officer

I used GoToMyPC. LogMeIn had better pricing for the number of computers that I needed to do, and I think the desktop app is nice with LogMeIn Pro. I used them at the time for quite a while, and then I chose to go with LogMeIn Pro as a full-time solution.

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BC
Data Analyst & Back Office Support at a non-tech company with 11-50 employees

No, we did not have a previous solution. We found LogMeIn - we also used the non-Pro version. We found it and it has been the best fit for us and we've not tried anything else. I don't foresee us trying anything else. I use the iPhone app, I use the iPad app. While I'm riding in a vehicle, I can use the iPad app to connect and resolve issues, that's why I've never really needed to try anything else.

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it_user806460 - PeerSpot reviewer
President at a manufacturing company with 1-10 employees

I never have used another solution. It always worked. It's working. I understand it. The only time I would change is if the price got prohibitive enough to make me look for something.

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it_user805353 - PeerSpot reviewer
Sr. Merger and Acquisition Advisor, Owner at a financial services firm with 11-50 employees

I did not use anything else before this. This is my first solution.

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it_user552135 - PeerSpot reviewer
Teacher Technology Engagement Program Coordinator/Technician at a educational organization with 10,001+ employees

We used previous solutions for the reasons mentioned.

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it_user806463 - PeerSpot reviewer
Owner with 1-10 employees

No. This solution was recommended by my IT guy eight to 10 years ago.

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RW
Computer Technician at a tech services company with 11-50 employees

We started with LogMeIn pro but have since switched to Splashtop because it's cheaper.

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it_user516729 - PeerSpot reviewer
Head of IT

I have been using some open source options, like TeamViewer.

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it_user824781 - PeerSpot reviewer
Customer Service at a manufacturing company

No previous solution.

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it_user516648 - PeerSpot reviewer
Works at a tech company with 51-200 employees

I have used Bomgar and LogMeIn was more cost effective and had a great ROI.

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Buyer's Guide
Remote Access
March 2024
Find out what your peers are saying about LogMeIn, TeamViewer, Microsoft and others in Remote Access. Updated: March 2024.
765,386 professionals have used our research since 2012.