LogMeIn Pro Pricing and License Cost

The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing. So price is one big thing. I could probably sell more of the product, even in the 25- to 50-user versions, if the price was more reasonable for the entry-level version. View full review »
George Khairallah
Chief Technology Officer at a tech services company with 51-200 employees
The pricing is not too bad. However, there is one very important point to keep in mind regarding the Central Licensing. We have advised our reps about this many years ago, with no change, so our guess is that this will be in place for a while. LogMeIn currently has Central plans that cover incremental agents. (I.e, 100 Agents, 250 Agent, 500 Agents, 1000 Agents, etc.) If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package. When you reach the 101, you have to upgrade your package to 250, even though you're only using 100+1. The cost you have to absorb until you hit a breakeven point is quite big (depending how fast you are adding agents). We have asked to create smaller increments of plans so that it is more cost effective, but so far, it has fallen on deaf ears. View full review »
Gene Clark
President at a manufacturing company with 1-10 employees
We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro. But like I said, it's easy to use. We just don't have any qualms with it at all. We could set up our own access, but we're small and for what this costs us, it's worth it. View full review »
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Data Analyst & Back Office Support at a non-tech company with 11-50 employees
It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense. View full review »
Research Scientist
Lower the price for an individual user. The company does not scale the price based upon use. I can understand why it would be charged for somebody who is a heavy user, but for someone like myself who uses it maybe a couple of hours a week or less, the price is a bit exorbitant. View full review »
Owner and Operator
To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases. I don't think it's worth the value, not just to log in. It's one of those things when you use something for so long you're just used to it. But now that they've gotten so greedy, I'm definitely going to be looking for another solution. I mean, to go from $150, $200 a year to $600 a year, and I think at the end of my contract they're going up another $200 or $300 a year. It's ridiculous. You can do a lot of things with that money. There are companies out there that do it for free. I use a very generic version of LogMeIn just to get into the computer, that's it; which a lot of companies do for free or $99 or $49. They're charging $600. View full review »
Charlie Zevitas
Business Owner with 10,001+ employees
Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled. View full review »
Customer Service
I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product. View full review »
Sales Manager & Sr. Mortgage Loan Officer
It's pretty fair for up to five computers I think (it might be three - it's either three or five). After that, it gets a little expensive, so if they could get a little bit more aggressive on how many computers you can add in, that would be great. View full review »
Paul Farren
Owner with 1-10 employees
It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit. However, I just bite the bullet. I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that. View full review »
Sr. Merger and Acquisition Advisor, Owner at a financial services firm with 11-50 employees
Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. That's my only complaint. I don't use any other products on the deal. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day. View full review »
Head of IT
It is very good. View full review »
Find out what your peers are saying about LogMeIn, TeamViewer, Microsoft and others in Remote Access. Updated: September 2019.
366,090 professionals have used our research since 2012.
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