LogMeIn Pro Reviews
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Anonymous User
Real User
CEO
Mar 06 2018
What is most valuable?
Having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to… more»How has it helped my organization?
It makes it more convenient to remotely administer computers, via the web or mobile devices. That seems to be a good feature we're using more and… more»What needs improvement?
As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing… more»What's my experience with pricing, setup cost, and licensing?
The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved… more»What other advice do I have?
We are not leveraging it to keep our end points secure. I need to delve more into it. I don't know all the capabilities of it. I just mainly use… more»
George Khairallah
Real User
Chief Technology Officer at a tech services company with 51-200 employees
Nov 15 2017
What is most valuable?
The number one feature that seems to be the most valuable for us is the ability to assign user access to servers in a… more»How has it helped my organization?
We are a very decentralized infrastructure. Though there are plenty of Remote Management tools available on the market… more»What needs improvement?
Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always… more»What's my experience with pricing, setup cost, and licensing?
The pricing is not too bad. However, there is one very important point to keep in mind regarding the Central Licensing. We… more»If you previously used a different solution, which one did you use and why did you switch?
I have used TeamViewer (not the enterprise version), and it was a very good remote control solution, but last I checked… more»What other advice do I have?
LogMeIn is a great product, and unfortunately, is a necessary evil. We use it now, because we need it. It does some things… more»
Find out what your peers are saying about LogMeIn, TeamViewer, Microsoft and others in Remote Access. Updated: February 2019.
325,085 professionals have used our research since 2012.
Gene Clark
Real User
President at a manufacturing company with 1-10 employees
Jan 23 2018
What is most valuable?
The automation, where you don't have to keep entering the password and you can pull up the login client. That's the best… more»How has it helped my organization?
It gives us mobility. Most of our processes are in our main accounting software in our office. So, whether I'm there or… more»What needs improvement?
It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always… more»What's my experience with pricing, setup cost, and licensing?
We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro. But like I said… more»If you previously used a different solution, which one did you use and why did you switch?
I never have used another solution. It always worked. It's working. I understand it. The only time I would change is if… more»What other advice do I have?
I would tell others who are looking into this solution that I feel that it's a secure solution. I never had any issues… more»Anonymous User
Real User
Data Analyst & Back Office Support at a non-tech company with 11-50 employees
Jan 29 2018
What is most valuable?
The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most… more»How has it helped my organization?
Our whole business operates off of the internet. For example, one our stores is located in Ashland, Kentucky. Let's say… more»What needs improvement?
I haven't really found anything that I would want to improve, it meets all of our needs. If I had to point out one thing… more»What's my experience with pricing, setup cost, and licensing?
It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from… more»If you previously used a different solution, which one did you use and why did you switch?
No, we did not have a previous solution. We found LogMeIn - we also used the non-Pro version. We found it and it has been… more»What other advice do I have?
Do it, don't hesitate, just do it, because it will be worth it. If I could give it an 11 out of 10 I would, but I… more»Anonymous User
Real User
Research Scientist
Mar 04 2018
What is most valuable?
The ability to easily connect back and retrieve data from the computer systems that I have.How has it helped my organization?
Reliability is probably the strongest thing that I have observed. Maybe fewer clicks that are required to get the… more»What needs improvement?
I do not use it a lot, but I would enhance the product, so if I had two screens in front of me, it could connect to two… more»What's my experience with pricing, setup cost, and licensing?
Lower the price for an individual user. The company does not scale the price based upon use. I can understand why it would… more»If you previously used a different solution, which one did you use and why did you switch?
I probably did use some VNC, but that was 20 years ago in the computer world. It was a much different place than it is… more»What other advice do I have?
I have been so satisfied with the product that I have not been motivated to shop what is out there today. I am very… more»Anonymous User
Real User
Owner and Operator
Jan 23 2018
How has it helped my organization?
We use it to log in just to access the workstation. Every once in a blue moon you can print from that workstation to your computer, that you're… more»What needs improvement?
Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then… more»What's my experience with pricing, setup cost, and licensing?
To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to… more»If you previously used a different solution, which one did you use and why did you switch?
I did use a different solution temporarily, then I switched over to LogMeIn. I think at the time LogMeIn was free, or it was only about $100 or… more»What other advice do I have?
Look at the marketplace and see what everybody's charging before you start using one of them, then see what they offer.Charlie Zevitas
Real User
Business Owner with 10,001+ employees
Jan 21 2018
What is most valuable?
It's all good. I connect to other computers in the network I use, so I don't have to physically go to them. I use it for… more»How has it helped my organization?
I don't have to physically run to another location. I can run it from right here. I have four different computers in my… more»What needs improvement?
I don't know its full capability of use. I'm trying to remote print rather than hook up to the computers, I'm not too… more»What's my experience with pricing, setup cost, and licensing?
Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled.If you previously used a different solution, which one did you use and why did you switch?
I always had LogMeIn from the beginning. When I needed remote access, I always had it. For quite a while.What other advice do I have?
It's working, it does what I want it to do. I'm able to connect everybody, move files around. I would give it a nine out… more»Anonymous User
Real User
Customer Service
Feb 22 2018
What is most valuable?
The fact that it's easy to log into, it's easy to manipulate from screen to screen. It does everything that we want it to… more»How has it helped my organization?
It creates better morale for the employee, by allowing the employee to work from home, rather than their having to drive… more»What needs improvement?
I can't really think of anything that needs improvement. There isn't anything that I don't like about it, or that I have… more»What's my experience with pricing, setup cost, and licensing?
I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is… more»If you previously used a different solution, which one did you use and why did you switch?
No previous solution.What other advice do I have?
In terms of advice to others looking into using this product, I would say if you have any questions, I think that you can… more»See 5 More LogMeIn Pro Reviews
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