The remote services feature is definitely the most valuable, along with the capability to print remotely.

The number one feature that seems to be the most valuable for us is the ability to assign user access to servers in a decentralized environment. Given that LogMeIn is one of the only ones in this space that can do that, it makes it a very important tool.

They recently included the Kaspersky Security Suite as part of their Central Product.

I like the solution's easy deployment phase.

Having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot.

It's all good. I connect to other computers in the network I use, so I don't have to physically go to them. I use it for remote printing, and repay work, and more. I'm using it all the time.

I'd say, the reliability and ease of use are the most valuable features. You can get going in no time.

The ability to easily connect back and retrieve data from the computer systems that I have. 

The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location.

The automation, where you don't have to keep entering the password and you can pull up the login client. That's the best thing because it just makes it simpler to use. You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business.

It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer. Going the other way, sometimes I'll go to my home computer to do adjustments to my accounting system there.

Remote access into computers and the ability to save the passwords to make remote access easier and faster.

The most valuable feature is the ability to seamlessly launch a Calling Card on a user’s desktop to quickly and securely access their computer with reboot integration and data transfer.

The ability to login remotely, which is pretty opposite. That is the important part. 

This is a product that had all of the features, to begin with. They were one of the first in this space. Now, all of the other solutions seem to be catching up to it, and they've pretty much all got the same thing now.

It's one means for the IT team to address issues that our staff might have. That's our primary thing; getting to them. Some of them are on the road all the time, so it's an easy way for us to get to them, and figure out what's going on.

• User interface
• Velocity

The fact that it's easy to log into, it's easy to manipulate from screen to screen. It does everything that we want it to do.

LogMeIn allows me to quickly and efficiently assist my users across the United States. The interface is very easy to use. It clearly shows all workstations I have access to. It allows me to set up groups of computers and give limited access to them.