LogMeIn Rescue Other Solutions Considered

Andrew Abrams
Co-Founder
No, I was at a small business technology trade show (one of Microsoft's S&B trade shows), and the uniqueness of LogMeIn Rescue pretty much sold itself. I do not recall if there were other products there. We have been using it ever since, and have not needed to look any further for anything else. View full review »
RubenM
IT Manager at a retailer with 51-200 employees
At that time I was using LogMeIn, and I was very happy with that product, so when they started pushing Rescue, I demo-ed it and it was very similar to LogMeIn so I decided to go that route. View full review »
Tsm4a73
TSM at a manufacturing company with 5,001-10,000 employees
We tried TeamViewer, but we had some issues with ports and things like that. Then, pcAnywhere needed a central server, and we did not see a need for a central server. We evaluated others, but at that time, we just zero in on LogMeIn. View full review »
Owner2abd
Owner
We actually looked at several other options. We were so pleased with the LogMeIn Pro, which we were already using, that we just went ahead and did Rescue as well. View full review »
it_user71904
IT Manager, System Engineer, Consultant at a tech vendor with 51-200 employees
For doing remote support, this was the research we did for remote On-Demand support. This was really the only viable option at the time. We have been in it so long, now there are other options out there. GoToMyPC was out there and some other ones were out there, but for On-Demand support, this was really the product. Microsoft and everybody else were switching to it. So, Microsoft had a tool, some other people had tools, and they have all dropped their tools for LogMeIn. View full review »
DataCent1066
Data Center Technician
As mentioned, we had been using VNC and TeamViewer, but there was no need to trial anything else once I recommended Rescue. Rescue is simply the best. View full review »
Paul Hayden
Technical Architect
I have a few others I work with. I have to keep them because you cannot rely on one. You never know. View full review »
NetAdmin33bb
Net Admin at a translation and localization position with 51-200 employees
I never evaluated anybody else when purchasing this solution. There are other options now, but not that many options six years ago. I have tried Bomgar, and some other items for this, but none of them when I was initially looking for a solution. At that time, LogMeIn was the best on the market. View full review »
Associatb7cc
Associate Director of IT Assets & Procurement
TeamViewer, Timbuktu, Remote Desktop for Windows, and Casper Remote (now Jamf Pro). View full review »
WebServi8c5c
Web Services Administrator at a healthcare company with 501-1,000 employees
I do not remember evaluating any other options. View full review »
SeniorTe14b0
Senior Technology Director
Yes, GoToMeeting, join.me. We actually purchased a combination of all of the products. View full review »
Ilan Baicher
Chief Information Officer
TeamViewer was one of the direct competitors. View full review »
ITInfrasb516
IT Infrastructure Lead at a energy/utilities company with 51-200 employees
We use other LogMeIn products, so this was the only one we really looked at. View full review »

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