LogRhythm NetMon Room for Improvement

AshishDubey - PeerSpot reviewer
Product manager at Tata Communications Ltd

I have not worked much on LogRhythm NetMon to be able to comment on what needs improvement in the product since there is another team in our company that is working on the solution presently. LogRhythm NetMon's pricing model is an area of concern that should be made a little bit cheaper in comparison to the other players in the market currently. With players like IBM QRadar that propose QNI or Darktrace in the market, LogRhythm NetMon needs to consider a reduction in its pricing model.

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SumitKumar10 - PeerSpot reviewer
Senior project engineer at a tech vendor with 10,001+ employees

There is an issue with tunneling in relation to how the connectivity is established between the end devices and where NetMon is installed. On the console, I often observe that there's a difference of a few seconds or maybe a minute, and this lag time should not be there.

The console can be improved in terms of access. It takes time to load the whole tool, though it might not all be related to NetMon. It could be related to the server. If there are a lot of VPN hops in between, then there will be the possibility of lag time.

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MA
Manager at Meghna Bank

Sometimes it's hard to find the network devices' self-audit logs.

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Buyer's Guide
Network Monitoring Software
March 2024
Find out what your peers are saying about LogRhythm, Cisco, SolarWinds and others in Network Monitoring Software. Updated: March 2024.
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KuldeepBurra - PeerSpot reviewer
Co-Founder & Managing Director at Halainfosec

There are issues with integrated third-party tools.

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it_user756438 - PeerSpot reviewer
Senior Info Security Specialist at a hospitality company

It's just finding the knowledge and figuring out how to apply it. The platform itself is good, but the breadth of capabilities that it has is difficult, and not always super-well communicated between LogRhythm and us.

We were using it for certain things and, as time went on, we brought in different tools to meet certain capabilities. Then after researching, "Oh, LogRhythm does this too."

It's that communication between LogRhythm and us, just letting us know - maybe it's a little bit on us as well - what the capabilities are and how we can leverage it and make the most of our investment.

Things like this LogRhythm User Conference are really great, to know where they're going, and what we actually have.

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it_user756351 - PeerSpot reviewer
Director Of Infrastructure at a government with 10,001+ employees

This is one where we're so young that it's almost impossible for me to answer the question, because I haven't explored everything that's available today.

One thing that surprised me was the current version of LogRhythm does not natively support Windows 2016. We're diving in feet-first. We are deploying only Windows 2016 now. During the deployment, there was a lag time between the time that Windows 2016 became generally available, and when LogRhythm was going to support it. During this period we had to trick LogRhythm into believing that these 2016 machines were 2012 machines. That was a bit surprising because of all of the automatic updates that we get, the threat feeds, everything that LogRhythm puts into the system automatically. To not have support for a very, very big new release was a bit surprising.

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Monsur Ahmed - PeerSpot reviewer
Software management at Midland Bank

The training for this product is not very good and needs to be improved. For example, the instructor came with a specific outline and does not like to go outside of the box.

There should be documentation the describes more use cases and how to implement them.

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MS
Data Security Architect at a comms service provider with 1,001-5,000 employees

I would like to see better integration with multiple products. Integration is not something that is readily available for most of the products. 

I would also like to see some more customization with the analytics that LogRhythm offers because there are competitive solutions on the market that get much more analytics, unlike LogRhythm. We have second-hand features when we look at the analytics portion of it. Otherwise, the solution is good but I'm expecting a little more in analytics.

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SH
Product Technical Manager at a tech company with 1-10 employees


Our customers would always like to see additional features. Ideally, they want one solution to do everything, particularly with networking products. Often customer request features that are related to their day-to-day operation such as traffic congestion and network usage at a specific endpoint. Adding operational flavor into the existing network threat detection product would allow more customers to use a single platform to satisfy all their networking visibility needs. I'd like to see more of these types of visualization or dashboard geared toward this kind of usage is built out of the box and ready to use.


Also, having network topology visuals from a specific endpoint can be a great feature that would help correlate and investigate faster.

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Buyer's Guide
Network Monitoring Software
March 2024
Find out what your peers are saying about LogRhythm, Cisco, SolarWinds and others in Network Monitoring Software. Updated: March 2024.
765,234 professionals have used our research since 2012.