Loom Systems Previous Solutions

MathewMerrison
Technical Program Manager at a retailer with 10,001+ employees
I've used numerous other solutions in the past. They include BMC Remedy, Cherewell, Axios Assyst, HP Service Manager Mind, Citrus Service Desk. Some of these other service tools aren't quite as rigorous about the process implementation. Bringing Loom in ensures that the incident process, request process, change, all of these processes are improved. View full review »
reviewer1143600
Project Manager at a software R&D company with 5,001-10,000 employees
I don't have any previous experience working with other help desk solutions. I've only ever worked with this solution. View full review »
Sandra Stander
Senior Program Manager at Alexander Forbes
We have previously used different solutions, however, it's been a few years, so I can't recall the actual names of the companies. View full review »
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