Lucidchart Pros and Cons

Lucidchart Pros

JP
reviewer1478640
Business Analyst at a real estate/law firm with 201-500 employees
Ease of use is especially critical because if I am conducting brainstorming sessions with my team, I have to be able to quickly put things on the monitor so that I don't lose their attention and focus. Ease of use is definitely helpful when I do that... The fact that I don't get lost within the software and am able to quickly generate visuals onscreen, so that it doesn't break the momentum, is a huge win.
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BB
reviewer1478637
CEO at a consultancy with 1-10 employees
We are using Lucidchart a lot for documenting things, such as processes, systems, new teams, etc. Its ability to document processes is great. Some of the major pluses are the sheer number of templates and the flexibility in the types of things that you can document. This is a benefit because we are able to structure it in whatever format we want. So, we can take a template that maybe was designed for something different and not have to create it from scratch. We just modify it for our purposes.
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Kevin Heires
Product and Materials Manager at Case Systems, Inc.
Lucidchart's capabilities for understanding workflows is high. I use a couple of different programs, like MindManager, and what I like about using Lucidchart is that it is all web-based. So, I can quickly go into a web browser, drag and drop a bunch of files, pictures, or notes, draw some flow lines, and rapidly be able to create a visual representation of what I am trying to do. As a product manager, I can quickly organize thoughts that way and show people what we are working on.
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Learn what your peers think about Lucidchart. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
501,818 professionals have used our research since 2012.
Scott Rogers
Director of Strategic Accounts at a marketing services firm with 11-50 employees
Lucidchart's capabilities for visualizing and understanding process flows or workflows is excellent. The way that you put together the parts of charts and edit the chart are all very intuitive and easy to use.
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Emilia Maria D'Anzica
Founder/CEO at GrowthMolecules
The most valuable feature is the ease of use, and just being able to drag and drop.
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Jordan Rich
Product Manager at Foundry Payments
The wireframe and mock-up features have been the most useful so far. It's easy to create the mock-ups and then communicate to our development team what they need to look like. Lucidchart's capabilities for visualizing and understanding process flows or workflows is very good as well. I'm able to easily use any style of box that I need to create on a flowchart, to effectively communicate to our development team.
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CS
reviewer1417329
Managing Partner at Seegmiller Gardner, PLLC
Lucidchart is a lovely tool for creating visual representations of any process or organization.
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Mayank Thakur
Product Lead at Moglix
Easy to work on.
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Lucidchart Cons

JP
reviewer1478640
Business Analyst at a real estate/law firm with 201-500 employees
I wish there were a lot more automations. For instance, if I'm using a project management software to list out all my WBS [work breakdown structure] I wish Lucidchart had the functionality where it would take all the numbering and generate a tree diagram. Something like that would help so much, but right now it's still a manual task...
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BB
reviewer1478637
CEO at a consultancy with 1-10 employees
The communication with sales has been pretty poor. They have been spotty in terms of response. So far, that has been our problem with it. We were in contact with one of their representatives, but he just kind of disappeared one day and we couldn't find him anymore. He has not been responsive to email.
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Kevin Heires
Product and Materials Manager at Case Systems, Inc.
It would be nice to have more features that help me visually present information. Since I use it as a canvas, my use case for it is probably very specific. I use it as a way to present information to people visually on a large mind map. So, it would be nice to be able to have more graphical things to clean it up, like a header, banners, or something to help draw attention to certain areas. I would also like more infographic-like features, because I am kind of limited to float chart shapes. This makes the solution a little cumbersome.
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Learn what your peers think about Lucidchart. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
501,818 professionals have used our research since 2012.
Scott Rogers
Director of Strategic Accounts at a marketing services firm with 11-50 employees
Sometimes, I have created charts with a lot of layers, which locks down parts of the chart and hides parts of the chart to edit it. If they have a better way to deal with specific layers when it gets complex, then that would be helpful. I would like to see something like an illustrator program, where they have a pallet of these layers that I want and don't want as well as being able to see each layer individually. That is the one thing that could be helpful.
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Emilia Maria D'Anzica
Founder/CEO at GrowthMolecules
The layering is something that can be improved because sometimes, it is confusing for me when I'm trying to get to the layer that I want to edit.
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CS
reviewer1417329
Managing Partner at Seegmiller Gardner, PLLC
When you want to add text to a connector arrow, I have not figured out how to position the text vertically. It always wants the text to stay horizontal.
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Mayank Thakur
Product Lead at Moglix
I don't know if I will be able to add some animations if I want to. I believe the problem may be the program's process flows but if I want to transfer it into a PPP or any other document, I can only do image transfer.
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Learn what your peers think about Lucidchart. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
501,818 professionals have used our research since 2012.