Lucidchart Stability

SP
Head of IT Infrastructure & Operations at Aliaxis

This is absolutely a stable solution. I haven't seen any glitches and in my experience, it is good.

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AG
Director, People Systems and Data at a wellness & fitness company with 10,001+ employees

From a stability standpoint, it's been great. The performance has been very good as well. I don't really have any issues from a stability or performance standpoint when I'm using the product.

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MichaelChirinian - PeerSpot reviewer
Data Engineer at Mindmap

It has never crashed on me, and it seems to work fairly well. I have no complaints about it. That's why I really rave about it, and I told the manager who is employed here and gave me access to it that I really like it as a tool. I must've pumped out at least a dozen different visuals in the past three weeks. These visuals are being read and seen by the CEO of the company. It is a company with 5,000 employees, so it's not a small-scale company.

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Buyer's Guide
Lucidchart
March 2024
Learn what your peers think about Lucidchart. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.
ED
CEO at growthmolecules

This is a very stable product and I've never had an issue with it.

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MN
Informatics Data Scientist at Abbott

I think it's pretty stable. It's never crashed on me.

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SS
Marketing Director at a construction company with 11-50 employees

I've never had an issue with it being down or unavailable. I've never had an issue where somebody was on a device and couldn't access it.

Performance-wise, I've never really had a problem. I can't even think of a time that it had slowed down, or I've had to refresh.

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OA
Chief Operating Officers at Work Pillars

I have not had any issues with stability, such as freezing. 

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MK
Professional Services Consultant at a energy/utilities company with 51-200 employees

So far, there are no issues.

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RJ
Project Manager at Freelancer

The stability is impeccable. I've never had any issues, hiccups, or any problems at all.

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JT
Integrator at a media company with 11-50 employees

I have not had any outages.

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TW
Sales Representative at a consumer goods company with 10,001+ employees

I haven't had any problems as far as it crashing or not loading fast enough. It's always been super easy to access it right away on the web-based version. So as far as availability goes, it has definitely not caused me any trouble thus far.

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VS
Sr. Software Engineer at Gartner

The stability is good. I have not faced any difficulties when using it.

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JR
Product Manager at Foundry Payments

The performance has been great. There have been no issues with performance or stability at all.

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NV
Talent Acquisition Specialist at eDreams ODIGEO

The product runs great. Even though my personal project with the charts is really big, it still loads very fast, and there's no lag. There are no delays. It never fails in saving or any of that.

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JA
Co-Owner at Globe Cafe & Tapas Bar

It seems very available and very stable so far. The follow-ups have been good.

Nobody else is using it yet, but my business partner and our general manager will probably be using it. So there will be at least three of us.

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JV
Principal Solution Engineer at a computer software company with 10,001+ employees

I have not experienced any downtime. My impression, so far, is that it's up the typical 99.9 percent of the time, as it's cloud-based. I've had zero issues regarding it being down or being latent in performance. It's been great.

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Siddhartha Nuli - PeerSpot reviewer
BI Developer at a financial services firm with 1,001-5,000 employees

It is very stable. It is easily accessible and compatible with all browsers.

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RT
Senior Financial Analyst at a computer software company with 201-500 employees

The stability seems good. There's been one time so far where I didn't have my file, or I had to recover my file, so I had to refresh the browser, but overall, it's definitely very stable. Definitely much more stable than Microsoft.

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BS
Paid Search Lead Marketer at a wellness & fitness company with 51-200 employees

It's absolutely stable. I never had any problems with it. I like the fact that sometimes I close the tab or close the whole window and there would be something I didn't save or forgot to save. I reopen the tool, and my stuff is always there, up to date. I love it.

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AS
Software Consultant at a tech services company with 11-50 employees

The web-based version of Lucidchart is pretty stable. However, when I downloaded the plugin for Google Chrome, I was not able to get it started. It is supposed to act as a shortcut but it doesn't work, and it hasn't worked for a while. That said, I'm okay with just using the base version. It isn't very important so I did not contact support about it.

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Ashutosh Dubey - PeerSpot reviewer
Lead Business Analytics at a financial services firm with 501-1,000 employees

This product is 100% stable for us and we have never faced challenges with it.

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BB
CEO at a consultancy with 1-10 employees

Performance-wise, in terms of stability and reliability, I would rate this solution as a seven (out of 10).

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RR
People Performance & Culture - Generalist at a computer software company with 501-1,000 employees

It is quite stable and reliable.

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EO
Research Analyst at a government with 1,001-5,000 employees

Web-based is much better because I'm using my personal laptop for work and loads of people are during COVID. I would never want to be downloading lots of applications onto my laptop. The fact that I can just open it in Google Chrome makes it much more accessible to me.

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ZF
Continuous Improvement Manager at a consumer goods company with 501-1,000 employees

I've only had one or two issues where the performance of it was delayed. I don't know if the cause was the internet connection or if it was because I was trying to fill out the charts on the iPad. But using the Apple Pencil, there were time delays between drawing lines between different process steps and getting things entered in. It was a little awkward on the timing. When you build something on the iPad, its performance might just not be as effective as building it on the computer.

Other than that, every time I build something there's no buffering or issues with it deleting my work or not saving things. It seems to be doing all the things that it needs to be doing. The iPad issue is the only little snafu I've had.

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LD
Change Analyst at a leisure / travel company with 501-1,000 employees

I've never had a problem accessing it and it always updates quickly and works well.

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JP
Business Analyst at a real estate/law firm with 201-500 employees

There is a lag. I think it's because it's a heavily visual software. When we put in a lot of data, a lot of visual elements, it does tend to freeze up or there's a lag, and it's really visible on the shared screen. If the document has a lot of visual elements, for us to drag one visual element to another area, there could be a few seconds of delay.

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GG
Engineering Student at a educational organization with 501-1,000 employees

Lucidchart is a very stable application, and at the moment I see not too many bugs or errors, so it's running very effectively.

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SL
Sr. Eng Program Manager at a healthcare company with 1,001-5,000 employees

It's highly available. Once you have all the users on the same licenses, it's very available.

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SR
Director of Strategic Accounts at a marketing services firm with 11-50 employees

I have never run into a problem. I have never had the site crash on me or lose a document or document file. So, stability has never been a question or issue.

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NP
Manager, Marketing at a computer software company with 10,001+ employees

The availability of the application is 98%. 

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LS
Office Manager at a energy/utilities company with 201-500 employees

Stability-wise, I haven't run into any trouble so far.

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CD
Data Advanced Analytic Specialist at a manufacturing company with 51-200 employees

This product is very robust, as far as I can tell.

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PC
Web Developer at a tech services company with 51-200 employees

Stability-wise, this platform is good. It provides a space to work where we can share it with others, and data can never be lost. It's great.

The performance is good. My project was saved online in less than a minute.

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TM
Solution Consultant at a computer software company with 1,001-5,000 employees

The stability is flawless. I haven't heard of any stability problems from anybody. And we're a cloud company, so we're uniquely sensitive to that. It has to work all the time.

There is no downtime.

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CT
Business Development Representative at a tech vendor with 501-1,000 employees

It is really stable. I honestly haven't incurred any issues related to stability.

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JA
Graduate Engineer at a engineering company with 11-50 employees

I have not had performance issues. 

If you lose internet connection or you're in and out of the internet, then that can be an issue for loading it up, but that's the only issue.

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SK
Product Manager at Technogise

I have had no issues with the stability. Everything is saved in real time and whenever I access it, what I have worked on is there. I have no complaints. It almost works with the reliability of Google Sheets and Google Docs. Google is the gold standard for real-time saving of edits. Lucidchart is pretty much the same in that respect.

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CR
Student at Universidad Galileo

It's pretty stable. I haven't had any problems with it.

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VS
IT Manager at a security firm with 51-200 employees

It is totally fine in terms of stability.

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CS
Managing Partner at Seegmiller Gardner, PLLC

The Lucidchart cloud offering is super stable. I've never had any issues with it, even when my network has gone up and down. 

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it_user716550 - PeerSpot reviewer
Sr. Program Manager, Cloud Engineering and Operations at a tech vendor with 1,001-5,000 employees
KN
Business Support Analyst at a financial services firm with 10,001+ employees

While using it on the web, it has been pretty stable. It would be even better if I could use it as enterprise-wide software as a service, and not on the web.

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YO
Game Designer at a computer software company with 11-50 employees

It is stable.

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FP
Enterprise Architect at a computer software company with 1,001-5,000 employees

I have never experienced downtime, so it has made a very positive impression.

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SN
Software Engineer at a tech services company with 1,001-5,000 employees

The stability has been good and the solution has been efficient. It's my primary charting tool.

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MT
Product Lead at Moglix

It is a very stable program. I haven't experienced any crashes or bugs.

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C
Software Developer Engineer at a transportation company with 201-500 employees

I did not experience any issues with stability or performance.

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it_user711903 - PeerSpot reviewer
UX Designer at a wellness & fitness company with 201-500 employees

There were no issues with stability.

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SS
Senior Business Analyst at a tech services company with 201-500 employees

So far, the stability is pretty good, but sometimes when I load up a new template or something it takes a while for it to load. It can be a bit resource-intensive. Sometimes it becomes a little slow, but I haven't had real problems. I'll probably find out more as I start using it more intensely.

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it_user713805 - PeerSpot reviewer
Software Tester at a tech vendor with 51-200 employees

Yes, minor, and only on loading graphical files "several meters long".

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Buyer's Guide
Lucidchart
March 2024
Learn what your peers think about Lucidchart. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.