Lync Online Competitors and Alternatives

Read reviews of Lync Online competitors and alternatives
A416d0b3 ba42 4b64 96f2 c49710002d18 avatar
Real User
Social Business Advisor at a tech services company with 51-200 employees
Feb 05 2017

What is most valuable?

I think that the main tools, after file management, are Activities, Community and online documentation management with IBM DOC (embedded in the system). There are many other services such as Blog, Wiki, Forum, Survey, Chat and Conference,... more»

How has it helped my organization?

All files managed by my team are generated directly in Connections, initially as personal files but shared with each other. Ultimately, files are moved into the community for reference and so shared with all members of the team. All technical... more»

What needs improvement?

The improvement's are could be more flexibility to manage files and to have a sync file area more intuitive and which respects the characteristics of other similar solutions. That feature should be also only for personal files.
Teamviewer
TeamViewer
Anonymous avatar x80
Real User
Associate General Counsel at a energy/utilities company with 1,001-5,000 employees
Jan 23 2018

What is most valuable?

The ease in which it operates. I have been able to get complete computer novices in different time zones to download and install the program with ease so that I could troubleshoot their computer issues.

How has it helped my organization?

Before TeamViewer, our remote personnel had to rely on taped video training, but now they get one-on-one training as I walk them through things on their computers.

What needs improvement?

Only the paid version allows for file transfer. Also, it is annoying that I have to upgrade every time they release a new version because I can't use an older version to access a new one even if my version is paid and their version is a trial.
Cisco
Cisco
Anonymous avatar x80
Real User
Senior Network Engineer at a tech services company with 1,001-5,000 employees
Apr 01 2017

What is most valuable?

WebEx Integration to Outlook helps our users to schedule audio conference meetings with a push of a button. It is easy to use. This product enables scheduling of the audio bridge with random conference codes.

How has it helped my organization?

I don’t have an example to share. This is basically a cost avoidance solution at this time. In the future it may change the way the organization functions which we support, as soon as they drive more adoption of video and web collaboration... more»

What needs improvement?

CWMS on-premises solution does not integrate either with CMR nor with Jabber as of yet. There is no video integration with other Cisco endpoints such as DX80, DX650, or the new Cisco IP Phones 8845 or 8865 video phones. These are the areas... more»
7f1094fa edc1 4af9 9292 94eb91495276 avatar
Consultant
President at IBF Consulting
Sep 01 2016

What is most valuable?

The following features of this product are the most valuable to me: * Persistent access * Remote access * Ease of end-user installation session

How has it helped my organization?

We use it for help desk and server monitoring.

What needs improvement?

I would like to see a full-blown fat client/desktop application. LogMeIn has a desktop client which makes it much more convenient to access my computer list and create ad-hoc sessions rather than navigate to a web page and login. I would like... more»

Sign Up with Email