Lync Server Room for Improvement

Herbert Zimbizi
Senior Specialist Unified Communications at a comms service provider with 10,001+ employees
Conferencing and interoperability need to be improved. The biggest challenge has been seen in terms of interoperability with the other vendors. Microsoft chose standards which are freely available to minimize their costs. This decision means other vendors cannot integrate with Skype because they are using licensed technologies. Conferences on Microsoft cannot be joined to conferences from other vendors; no collaboration across technologies. That means gateways that allow Skype to communicate with other conferencing systems are required. These gateways usually come with limitations on what you can/can't do during a conference. Adding gateways means spending more money without a guarantee that everything will work as intended. It, also, complicates the solution to provide all services. Luckily, there are vendors who have risen to fill this gap, vendors such as Pexip and Acano. Fortunately or unfortunately, Acano was acquired by Cisco. These gateways allow Microsoft Skype to communicate with any conferencing systems without losing any functionality. View full review »
Global Service Leader - Unified Communications and Collaboration at a manufacturing company with 10,001+ employees
Make the Skype applications work with unified end user computing. For example, so that Apple headsets can be used. Instead of optimizing some headsets, it would be helpful to get into OS to optimize the application. View full review »

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