MailChimp Customer Service and Technical Support

Liz Hardwick
Partner/Owner, Trainer and Speaker at DigiEnable
Customer Service: The customer service that I've interacted with has been clear and quick to respond. There are also good resources on their site including a good how-to guide, FAQs, and help pages. Technical Support: I've never had the need to seek technical support so I could not rate this part of the service. View full review »
Blog Manager at a tech company with 10,001+ employees
Technical support for the paid version is good, I'm not sure they have technical support for the unpaid version (which is what we're using now). View full review »
Evan Dunn
Digital Marketing Practice Lead at a media company with 51-200 employees
Technical support is fantastic. View full review »
Robin Vanderbilt
Technology Adviser at a manufacturing company with 51-200 employees
Not timely, but somewhat effective when on paid plans. View full review »
Executive Director at a non-profit with 11-50 employees
The chat room support is very responsive. View full review »

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