We're a customer and end-user.

It's a SaaS product.

The tool is easy to use, so potential new users simply have to focus on the messaging and the decision tree around the messaging.

I'd rate the solution ten out of ten.

Overall, I would rate the solution an eight out of ten. I would recommend using Mailchimp; it is currently the best email marketing solution available.

It would be best if you got a professional who understands the platform. It can save you time and money and increase the revenue. I rate MailChimp a nine out of ten. 

The most important thing with Mailchimp, or any other email service provider, is to spend time checking out the templates and picking and editing one that suits your needs. Make sure your shiny new email newsletter portrays your brand, ethics and style guidelines. When someone opens your email they should immediately know it's from you.

We run digital training and SEO for a variety of organisations and businesses, and our Mailchimp and Email Marketing workshops prove very popular, because these participants realise the importance of connecting with their consumers and potential customers, in a clear but engaging and interesting way. Email is the first line of communication, make sure it looks good!

Start with this tool for your email marketing. It solves most basic needs in an affordable and easy to use way.

Don't connect to Salesforce, and expect about 80-90% deliverability.

If it's for a small business sending out a monthly newsletter, it's a great solution. If you are a business looking for stability and different campaign types to run, look at a different solution.

If you are not already working with a marketing person, it may be a good time to start. Having a strategy for your list, your email campaigns and social integration is key to success. A good team will help you get up and running more quickly and avoid common mistakes in the process.

Whether you are using a service to implement or going it alone, understand how you will be targeting your campaigns so you can properly manage your list. Importing your list properly will help you in the long term.

Try it out with the free trial, here's the link for MailChimps free trial http://bit.ly/1dQHoak and also try out the other competitors. Most have free trials, so use that time to get familiar with the user interface, features, and functionality that you are looking for. A lot of times a feature on paper looks great, but when you go to use it you find that it doesn't work like you need it to. Take it for a test drive and find out for yourself.

Don’t just write another blog to send out to subscribers. Really take in the options MailChimp offers and create something eye-catching and unique. Most authors I know simply write letters to fans. I have found I can offer freebie links, videos, image elements that link to past blogs, etc, and I like to keep it short and sweet. So far, this is working when competing with the valuable time of fans, and if click rates are low, don’t give up – change it up!

Look at the integrations it has with other systems, which can save you a lot of time setting up campaigns. Creating templates is a simple drag and drop process, so anyone without technical experience can build a template.

We gradually migrated to MailChimp in stages during our implementation. First, we designed some of our emails in MailChimp, then we moved over our constituent records, then we integrated with our website and so on. This way, if there are particular business needs we could not figure out how to address with MailChimp, we were always able to go back to our previous tool.

The knowledge base (support center) is full of clear, easy-to-follow guides. There are few things you'll need that it can't do.

No need of advice. It works out of the box on a web browser.

You need someone that knows how to develop emails. The drag and drop email builder isn't coded to show up properly in Outlook, Notes and the older email clients.

Thoroughly test the integration if using it with various pieces of software, and be sure to refine your lists with your custom fields from the very start, as it can get complicated further down the track when you need to use automation. If you have clients on statuses or start dates or renewal dates etc., ensure you include these fields as you will likely take advantage of this as you progress.

Take your time to learn from their extension knowledge base, spend time to play around with its interface and do not hesitate to contact the support for any questions.

Just try it for a few days. You'll love it.

Take advantage of their knowledge base and educate yourself on the fundamentals of email marketing.

• Use it
• I have produced twp training manuals for beginners which I've used with my clients

I appreciate the feedback that MailChimp has provided us.

It’s very easy, and you can start using it without being an expert in e-marketing.

I only use the free version of MailChimp and I find it to be perfect for my needs. Don't tell them, but I can't believe I have all that functionality for free.

I would advise you to get the premium version.

The solution is one of CloudMail.

For the moment there is a single user. As mentioned, we primarily are involved in campaigns for email companies. 

I cannot provide a recommendation of the solution at this time as it is very early on and I would need to use it more. 

As MailChimp has many capabilities, but is not sufficiently user-friendly, I rate it as a seven out of ten. 

It's very robust and easy to use as well as being very user friendly