MailChimp Reviews

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Liz Hardwick
Real User
Partner/Owner, Trainer and Speaker at DigiEnable
Jan 07 2019

What is most valuable?

The most valuable features for us, include being able to group our contacts on our email lists into multiple segments, and the vast array of mobile-ready templates we can… more»

How has it helped my organization?

This has given DigiEnable the ability to send out engaging, interactive and great looking emails, with ease and relative speed, to keep in touch with our clients and… more»

What needs improvement?

Some competitors also provide further details of the open rates and enable a more specific way of tracking users processes through to the end call-to-action or purchase… more»

What's my experience with pricing, setup cost, and licensing?

If you're a small business or organisation, we'd suggest just starting out with the free version and if/when your lists grow, think about further packages then. You can… more»

Which solution did I use previously and why did I switch?

We had an email client which had an email list that we used to send out our emails. However, there was new legislation on data retention of clients results which has… more»

What other advice do I have?

The most important thing with Mailchimp, or any other email service provider, is to spend time checking out the templates and picking and editing one that suits your… more»

Which other solutions did I evaluate?

Before choosing Mailchimp, we looked at a few other options, including * Constant Contact which in 2012 only did a free account up to 100 fans * Campaign Monitor which… more»
Executive Director at a non-profit with 11-50 employees
Aug 23 2018

What is most valuable?

* Templates * Statistics * Not having to write CSS code. * Dragging and dropping is much faster than writing HTML and CSS. It is nice to be able to look back on your prior marketing to see what was done in the past.

How has it helped my organization?

This does not apply, as I took over an existing account in an existing organization.

What needs improvement?

* Shorter how-to videos * More formatting flexibility, such as the ability to wrap text around photos. * More explanation at the point of decision-making. I would have appreciated more how-to videos when getting started. There are some areas that could be made easier such as moving subscribers… more»

What other advice do I have?

I appreciate the feedback that MailChimp has provided us.


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What is MailChimp?

MailChimp is an email marketing service with more than 5 million users around the world. Design, send, and track email newsletters from anywhere. And since MailChimp is built to support lists with millions of subscribers, we'll scale with your company.

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