ManageEngine ADSelfService Plus Primary Use Case

WC
Senior Systems Engineer at Accurate Corrosion Control, Inc.

ADSelfService allows us to add multifactor authentication on our domain admin account. We only use one piece of a fairly extensive feature set. It does a lot of other things, but we're not going to be utilizing them. It is used exclusively for anyone with domain admin rights, which is a handful of service accounts and three administrators. They have to provide an extra one-time password.

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CarlosPerez7 - PeerSpot reviewer
Director of IT at Health Choice Network, Inc.

It integrates with ServiceDesk Plus. That's one of the benefits of using this product - most of their suites integrate, making it a one-stop-shop solution. I used it in my previous role, and it was particularly helpful in managing a large number of users, around ten thousand. It helped to reduce our ticket count.

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JK
Senior System & Security Engineer at a insurance company with 51-200 employees

* Enable users to change/reset their forgotten AD password by themselves.

* Enable users to unlock their AD account by themselves.

* Enforce more restricted password policies for AD users.

* Multi-factor authentication.

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Buyer's Guide
ManageEngine ADSelfService Plus
March 2024
Learn what your peers think about ManageEngine ADSelfService Plus. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
BL
Information Technology Manager at B&I Contractors

The biggest use case is that we needed something to support our password-change policy on mobile devices. It is easy and straightforward for our in-house employees to change their login credentials but it is different for our mobile users. This is in part because some of our mobile users never come back into the office.

The specific challenge that we needed to solve was first providing the ability for mobile users to change passwords on their laptops, but in addition, have those credentials cached so that they could then use them remotely.

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KB
IT Operations Administrator/ Technical Engineer at a computer software company with 51-200 employees

It's mostly about keeping track of what's going on, such as passwords that are expiring and multiple login failures, and matching those failures with our third-party applications that do external monitoring from a security perspective.

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JC
IT Chief

We use this solution for MFA authentication for our computer users. We are customers of ManageEngine. I'm the head of IT.

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CG
Information Systems Project Management Consultant with 1,001-5,000 employees

Incident management and asset management.

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Buyer's Guide
ManageEngine ADSelfService Plus
March 2024
Learn what your peers think about ManageEngine ADSelfService Plus. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.