ManageEngine ADSelfService Plus Overview

ManageEngine ADSelfService Plus is the #13 ranked solution in our list of top Enterprise Password Managers. It is most often compared to Thycotic Password Reset Server: ManageEngine ADSelfService Plus vs Thycotic Password Reset Server

What is ManageEngine ADSelfService Plus?

ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset management program. This software helps domain users to perform self service password reset , self service account unlock and employee self update of personal details(e.g telephone numbers,etc) in Microsoft Windows Active Directory. Administrators find it easy to automate password resets, account unlocks while managing optimizing the expenses associated with helpdesk calls.

ManageEngine ADSelfService Plus Buyer's Guide

Download the ManageEngine ADSelfService Plus Buyer's Guide including reviews and more. Updated: December 2020

ManageEngine ADSelfService Plus Customers

TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec

ManageEngine ADSelfService Plus Video

Pricing Advice

What users are saying about ManageEngine ADSelfService Plus pricing:
  • "Using this solution costs us about $1,200 USD per year."

ManageEngine ADSelfService Plus Reviews

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Bill Lamon
Information Technology Manager at B&I Contractors
Real User
Top 5Leaderboard
Mar 24, 2020
Enhances security by allowing remote users to change their passwords, but it needs to support remote-device updates

What is our primary use case?

The biggest use case is that we needed something to support our password-change policy on mobile devices. It is easy and straightforward for our in-house employees to change their login credentials but it is different for our mobile users. This is in part because some of our mobile users never come back into the office. The specific challenge that we needed to solve was first providing the ability for mobile users to change passwords on their laptops, but in addition, have those credentials cached so that they could then use them remotely.

Pros and Cons

  • "The most valuable feature is the ability for remote users to change their login credentials using their mobile devices."
  • "The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."

What other advice do I have?

In order to better handle the pushing of updates to our more distant remote employees, I undertook a plan that is not supported by the vendor. I was able to set up a specific VPN connection to my cloud server for each of my remote offices, and then have the employees appear at one of those physical locations in person. Originally, they had to come back to this specific office and use our internal network. Overall, this product is good if you have the patience to deal with the setup. My advice to anybody who is considering this solution is to first look at the whitepaper and ensure that what…
reviewer1007304
Information Systems Project Management Consultant
Real User
Feb 11, 2019
Incident management is a valuable feature but asset management/discover and reporting could be improved

What is our primary use case?

Incident management and asset management.

How has it helped my organization?

Helped establish basic standard processes for service ticketing and request management.

What is most valuable?

Incident management.

What needs improvement?

Asset management/discover and reporting.

For how long have I used the solution?

One to three years.