ManageEngine Applications Manager Room for Improvement

Solution Consultant at a tech services company with 11-50 employees
The information provided by ManageEngine is not deep-dive like IBM and CA provide. For example, ManageEngine does show the data, but it's common data like response time and data like that. From the engine side, and from my perspective as a systems expert or the perspective of my site engineer, the information provided by ManageEngine is not enough to do the analysis of my application and to find the root cause of the application problem. They need to improve the engine that collects the information. For the dashboard I think ManageEngine is enough and it's easy for the user to do the daily monitoring. But for systems experts and developers, the information is not enough, they would need the dashboard to be improved. Additionally, their integration could be improved. ManageEngine is sold as a modular product. They have their own application monitoring product which is separate from their network monitoring. It would be good for the customer if they consolidated it all together into one engine, especially on the IT side. If they consolidated it into one engine and one dashboard it would be better for the customer. Therefore, I think the integration between their tools and integration with other tools would improve the engine overall. View full review »
Monitoring Specialist at a financial services firm with 5,001-10,000 employees
We would like the ability to log and move monitors between probes. The dashboards in the interface need a lot of work. The ability to go ad-hoc would be a helpful inclusion in the next release. You put something into maintenance mode on a schedule, which is something that I can't do from my screen. View full review »
Belal Shamim
Practice Lead at a tech services company with 10,001+ employees
Even with the top-notch dashboard, it could be made stronger with an additional plug-in for analytics. If that could be included, it would add more value. View full review »
Find out what your peers are saying about ManageEngine, Dynatrace, AppDynamics and others in Application Performance Management (APM). Updated: February 2020.
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