It is very straightforward. The more complex part is doing security hardening and configuration on the server, which includes setting up certificates, starting on two-factor, and running through all security configurations to make sure it is secure. You obviously want your server to be as secure as possible because it could be a huge hole in your environment if someone were to take control of that server or application.

The setup is straightforward. That said, the agent sometimes works and gets installed on clients and sometimes it does not. 

Our process and roll out for doing the setups are pretty easy. We have managed to gain familiarity with the product and created a pretty smooth process for the installations.  

I have installed a lot of modules by myself, like EDI Manager, and I even installed Desktop Central. We run tests until we are satisfied that these two modules are installed correctly and this usually does not take much time.  

We deployed the solution recently. The software deployment is seamless. It is very good. The time taken for deployment depends on how we build the package. We follow our strategy. We do not deploy everything in one go. We follow a procedure. We have an SOP. We deploy in the test environment first. The tool gives us full control over patching. I rate the ease of setup an eight out of ten.

I rate the product's initial setup phase around eight to nine on a scale of one to ten, where one point means it is difficult to deploy and ten points means it is very easy to deploy.

The solution can be deployed in fifteen to twenty days or three weeks.

Two to three engineers were required to deploy the product.

The initial setup for someone new to the platform is complex. This is especially true for more refined setup areas. 

It was of medium complexity. You have to get an agent out for every single machine by hand, or you need to push it somehow. It took a couple of weeks.

The initial setup is straightforward - it's all self-explanatory.

The initial setup of ManageEngine Endpoint Central is simple. However, it is client-based, you have to identify the endpoint that needs to have the installation.

The deployment process is very easy. It's a combined product, so when you install the Desktop Central EXE, you install the database on the same machine, as well as the web server components like Apache Tomcat and Observer. Basically, when you install the EXE, you just click "next," "next," "next," and then it's done. It's not a big deployment. In terms of planning, you might need a little bit of time, but that's it. It's a half-day or one-day task, not like SCCM where you have to spend a lot of effort and there are lots of technical guides, technical architectural documents, etc. So it's very user-friendly in terms of deployment, I would say. 

The number of people involved in deployment depends on the size of the company. As I was a consultant before, I worked with two people, sometimes with one to six people. So it depends on the company. For example, in our company, we have only two people who manage the platform. To be honest, I cannot say that only one person can install this solution. 

For us, the deployment took two to three days, but it's not a continuous three days. We installed the server component and we installed the distribution server component after two days. So on the whole, we would've spent two to three days, maximum. 

Its setup isn't very intuitive.

The initial setup was straightforward.

We had assistance with the setup and only require three admins for maintenance tasks. 

The initial setup is easy. It's not overly complex. 

Currently, we are using an identity manager like JumpCloud. We are pushing via JumpCloud. If there is a new user, I have already created the groups, and I can just add them in. It's pretty simple. 

It's an easy implementation. The setup is not overly complex. I haven't had any issues with the process at all. 

It doesn't take long to deploy. The problem is this customer. I spent a lot of time not on the setup. We did a POC and I spent more or less three months on it as this customer compared ManageEngine with three other solutions. ManageEngine Desktop Central was benchmarked in the comparison of the other three products. We proved everything including patch distribution, configuration, machine configuration, OS deployment, and remote sectioning. We proved everything and we did a comparison with two other solutions. That's what took the most amount of time.

We have more or less 20 technicians working with Desktop Central.

In terms of maintenance, the Desktop Central team works with the client to maintain all the machines and keep them up to date in terms of configurations and patches. 

I was not around for the initial implementation and therefore cannot speak to how easy or difficult the process was. 

The implementation is pretty simple. I'd rate it nine out of ten for ease of deployment. The only issue is the firewalls and antiviruses need to be manually told what it is. You simply need to install the console and the agents, and everything mostly goes like clockwork. 

Most clients require on-premises installations as they are big entities and have their own hardware and prefer to have everything on-prem. 

How long it takes to deploy everything is very subjective. For example, maybe if a customer just wants an installation. Getting the agent working can take maybe between a couple of hours to maybe a day or two. If you want customizations of policies, software uploads, et cetera, that depends on human intervention and coordination, and that can take four months. However, installing the solution is straightforward. It only takes a couple of hours to one day.

Usually, it only takes two people to handle an implementation. We just need one person that installs and one that checks on an endpoint to see if the agent started working. If it started working, then we replicate the process at scale for the entire organization.

The product's deployment phase was extremely easy.

The solution is deployed on the cloud.

The initial setup process is good. It requires a technical team of seven to ten engineers for deployment and takes an hour or two to complete. Later, we need to maintain the product as well.

The product's setup is easy. We have around 45 people to manage the tool. 

The initial setup was straightforward. At the time, when we were in the phase of testing for the product, we did whatever testing to fulfill our requirements. That way, when we went into production, there were not any hiccups.

Deployment took around ten to 15 days, due to the number of endpoints that needed to be done, and the number of products that needed to be whitelisted. Also, everything needed to be configured. Around four to five people were involved in that project.

In terms of maintenance, if there is any product update, or if the application will have any service package coming, then I need to take downtime, to go through everything and do testing of the service pack to see whether it will hamper any current writing process or not. Once I do it in the test environment, then I have to put it in production.

That said, once we move to SaaS, this process will be obsolete in the cloud.

I have two dedicated resources for maintenance. That includes me. The other person looks at the patch management and the warranties. I look at server maintenance and deal with whatever resources are required for servers. 

It was very easy to setup initially. The side effect is you will spend a lot of time tweaking and fine-tuning everything. 

The initial setup was straightforward. Vendor support is not needed. The solution's support team are helpful and good at providing support. 

We do our software deployment based on a logical grouping of computers. ManageEngine Desktop Central provides the ability to create groups or a collection of computers. That's what they call it. If we can create the collection, of the software we've just uploaded to ManageEngine Desktop Central, it synchronizes it against all repositories. Then based on that collection, we only need to tell it to deploy that piece of software to the computers.

We can also use another tool for deployment that Desktop Central has which is really nice called the self-service portal. We have a list of applications that are common and ones that are not. The applications that not every user uses. For example, in the SAP GUI, not everybody uses SAP. We can have it published in the self-service portal and if the user needs it, they can deploy it themselves.

All the ManageEngine products are pretty straightforward when it comes to implementation. There are a few configurations you have to do on a network level for the codes, but it's not complicated. I carried out the deployment with one other person. We contacted the vendor a few times for some assistance but that was it. The POC took about a month and the actual deployment took a week to 10 days including configuring everything on the network level.

In terms of maintenance, the server and installed agent need to be updated on all servers. You do have to check it on your test environment to make sure everything is compatible with a virtual environment, otherwise it could crash your VM. 

It is easy to set up the solution. I'd rate the ease of implementation nine out of ten. It is not overly complex. 

The initial setup is easy. You build a server, you install, you run the executable, it installs. It has a self-contained database and it does its own thing. You're up and running in 10 minutes. Obviously, like any product, it's going to take you time to evolve the product, to use the product, to get to know the product, but you can be up and running in as quickly as 10 minutes.

It is very easy to setup and tutorials and online support are great.

The initial setup was straightforward and took maybe half an hour. I found some useful tips on YouTube.

The initial implementation process was very simple. I even installed it myself. 

The setup was a bit complex initially but with use, we have become experts now.

The initial setup is straightforward.

The solution’s initial setup is easy.

It's easy to set up.

The initial setup of the solution is simple. We have a server on which we set up the Desktop Central server, and we synchronize our active directory with it. Then we push the agents in, on the OUs, and then on all the system got pushed. It only takes a few hours for the initial setup from scratch. 

The upgrade process is also very simple. We just bring down the system, get the update downloaded to the server, post it on the server, install it, and bring the server up. So that's great, and the agent always upgrades on the systems as well, once the server is upgraded. The upgrades only take a few minutes.

The validation process is quite long because we have to make sure that it upgrades all the agents on all the client machines. The validation is a lengthy process just to make sure that all the systems are upgraded on the new version of the agent. But the overall process is not very long.

The initial setup was pretty straightforward. It's not a problem at all in terms of being able to handle the implementation. 

The initial setup is rather complex. It's not really straightforward. 

It take a while to understand the process for us.

The setup was fairly simple. We had no issues and were able to get everything up and running within 48 hours.  

Installation and initial configuration is very easy, taking less than an hour to have a fully-working system on a network of 700+ computers. Obviously, it takes more time to fine tune the solution to your exact needs, but you can have an installation ready and auditing your estate in no time at all. I would say that any reasonably competent IT person can set this up with no outside help. The installation was very easy and required no help from any outside company including ManageEngine.

The initial setup is straightforward and fast. It definitely takes less than a day to deploy.

The installation of the product itself was very straightforward. The installer was pretty much default settings all the way through and was able to reference FAQ's for the few custom settings we desired.

The initial setup is straightforward. My manager is in the process and there have not been any problems.

The setup was straightforward.

I wasn't involved in it.

It's straightforward. Between setup, testing and deployment of my first software package there was half a day. Since I have been running Desktop Central for six years. People looking for an easy management tool without steep learning curve like MS System Center should definitely have a look at Desktop Central.

We did not find the initial implementation to be complex. It was straightforward and simple. If a company needs to implement it themselves, they shouldn't have any problems doing so.

For our organization, the implementation took about three weeks.

You only need one person to handle maintenance. In my organization, that is me.

Just click and install.

The initial setup was generally straightforward and easy, though there can be difficulties if your organization has offices in multiple locations. On average, deployment takes around fifteen to twenty days.

The initial setup was very easy and straightforward

The initial set-up was very easy.

It was already implemented when I joined my current company.

The solution takes one or two days to deploy.

Very easy to implement. A few clicks and you are done.

The initial setup was straightforward and very user friendly.