We evaluated a couple of other products, however, it seems, for the money, that this was the best solution. 

This is the only product I have in mind for this type of solution currently, although we have not evaluated Sophos yet. After that, there is only Citrix and VM Workspace ONE. Citrix is the oldest vendor we have had since Citrix MetaFrame Presentations Server days. At that time they were using screen sharing on desktops, RDPs (Remote Desktop Protocol), and still using all those older technologies. So that is too old as a solution. Desktop Central is doing much better things and has advanced well beyond that solution.  

We also use Microsoft.

Other options were evaluated and as the market evolves they continue to be evaluated.

We evaluated a couple, but I can't remember what we looked at.

Yes, Kasaya and SolarWinds.

We also use Intune, which offers many functionalities since it's integrated with Office 365. In terms of the experience, it's very light, but since ManageEngine is a completely different product, you have to integrate a lot of things. For example, installing the ManageEngine agent to all the machines if you want to onboard them. In comparison, with Intune, normally when you prepare the machine, it's automatically included, so onboarding is easy. 

Also, since Intune is a cloud service, you don't need to manage any infrastructure and you don't need a server to host the solution. With Desktop Central, you need a server, and that server should be managed by someone else as well, like a GDC team, a server team. 

Both solutions have advantages and disadvantages. For example, creating packages in ManageEngine is easier than Intune. In Intune, you have to create a package and convert it to a package format supported by Intune. In ManageEngine, you can create EXE or MSI—both are supported—and you just upload and create the package. 

We looked into HP, IBM, and CA. We compared them against ManageEngine. ManageEngine ended up being the cheapest.

I have been actively evaluating other solutions. 

I have looked into VM Workspace ONE in order to compare features with this product.

I have experience with ManageEngine Endpoint Central and Microsoft Intune. I like ManageEngine Endpoint Central since Microsoft Intune can come across as a little time-consuming tool.

I would suggest ManageEngine Endpoint Central for a one-man team doing everything in a company, but a single person probably won't survive by taking care of the technical support and implementation of Microsoft Intune.

At my old workplace, I used to use ManageEngine Endpoint Central since I used to operate as a one-man team. At my new job, I saw that we have a small IT group with three to four members who have been working on Microsoft Intune for about a year, and I saw how we had a hard time rolling out everything in the tool since it had a lot of bugs. I decided to show the people at my new job how ManageEngine Endpoint Central can make work easy.

We looked at SolarWinds, however, we went for the Desktop Central. We evaluated it and we found Desktop Central was quite user-friendly in terms of patch management and in terms of asset management. Right from the user inception, until the exit, everything is tracked under Desktop Central, whatever the asset allocated to the user, whatever the warranty, whatever the application, the install, everything is tracked under the Desktop Central.

Kaseya was also evaluated which was on the cloud. However, it was costlier and there were manageability issues. SolarWinds was a bit very complex in terms of handling. Technical support was also different as they only have an email option.

We did not evaluate competing products. Everything we were looking for was there and worked well and was easy to use.

We only recently started using Desktop Central, so we're comparing the results with another solution use, BatchPatch. The Desktop Central UI is very good and easy to use. BatchPatch is a cheaper product so it's more complicated and the UI is not as good. What BatchPatch does have that's lacking in Desktop Central is the granular representation of progress and what's happening on the backend. BatchPatch gives you a clear picture of what's happening step by step and progress per server; it gives you specific errors so you can check and troubleshoot. Desktop Central lacks that visibility. If you're carrying out maintenance of 600 servers, you need to have that visibility, so that if something's not right, you can look into it instead of having to wait eight hours.

We've looked at a lot of solutions and, value for money, this product can't be beat. They're always packing more features into it. We've looked at a couple of other products and they're just more cumbersome to set up and more expensive.

We didn't.

We evaluated TeamViewer for remote support, as well as Microsoft System Center.

GFI LanGuard

No, there were no other applications we tried.

This is the product that was recommended to me, so I did not evaluate other options before implementing it.

We evaluated Jamf, Lansweeper, TriActive, FileWave, etc.

We did not evaluate other solutions before settling on this product. It was the only one we considered and looked at.

Yes we do, Microsoft SCCM.