ManageEngine Endpoint Central Stability

JB
Sr Engineer Administrator at a university with 10,001+ employees

There have been issues in the past. I've been using the product for about 12 years, if not longer. At one time, they delivered an agent that ate up your CPU and your memory. The agent is auto-install on your machine. So, out of nowhere, your entire network went down because of agent deployment. They turned around and fixed that pretty quickly. I'd probably call that their biggest flaw.

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Edgar Serrano - PeerSpot reviewer
Director of Information Technology at ST ANNES MATERNITY HOME

The stability is OK. 

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Abbasi Poonawala - PeerSpot reviewer
Chief Enterprise Architect at a financial services firm with 10,001+ employees

The product is constantly being upgraded by the vendor for any known issues with some features or some bugs. That kind of stability issue will always be temporary.  

There can be minor bugs that linger because they are not affecting operational issues, but even these can be escalated for fixing. We can get it fixed through the support and the product team for that. We talk directly to the product team if we feel something is important. It can happen over the phone, or it can happen by email. The entire product team has got different account managers for each of their customers. We can go directly to the team professionals that we need and get a bug fix and get it applied.  

Although Desktop Central is performing well, it sometimes experiences lag because of the resources available. The CPU and memory available might be temporarily low. Desktop Central needs a lot of resources to perform its services and syncing.  

Overall we have not had any serious, lingering issues with stability.  

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Buyer's Guide
ManageEngine Endpoint Central
March 2024
Learn what your peers think about ManageEngine Endpoint Central. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
JAGMOHANSINGH - PeerSpot reviewer
Head of Information Security - CISO at Sukoon Insurance

The tool is very stable. I am satisfied with the stability. I rate the stability a nine out of ten.

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SanjayMishra - PeerSpot reviewer
General Manager at SARJAK CONTAINER LINES PRIVATE LIMITED

It is a very stable solution. Stability-wise, I rate the solution a nine out of ten.

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TM
Chief Information Security Officer at a retailer with 1,001-5,000 employees

Several parts of the solution are very stable and other parts require additional focus on stability.

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Park Armstrong - PeerSpot reviewer
Chief Technical and Solution Architect at Vertigo Inc.

It is reasonably stable. I had a couple of issues related to corruption, and I worked with their support, but on the whole, it is reasonably stable.

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Andy_Smith - PeerSpot reviewer
Head of Digital Data Technology & Facilities at The Electoral Commission

The stability is good. Once we get going with it, and we get the partners to help us develop it further, it'll be absolutely perfect.

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reviewer1394538 - PeerSpot reviewer
Product Manager - Solution Architect at iOCO

In the year we have run it, its never gone down.

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GI
Regional IT Operations Manager at Wallem Group Limited

We have not had many issues with the stability.

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SK
Senior Modern Workplace Expert at a insurance company with 1,001-5,000 employees

This solution is very stable. It depends on the size of the company, though. For us, it's very stable because we don't have many machines. The overall count is 1,800 to 1,900 machines—our license is for 2,050, but we've currently only utilized 1,900. So our infrastructure is medium-sized, I would say. If you go for 10,000, 20,000, you might have some lagging in the performance, but I'm not sure. 

It doesn't really require much maintenance. You just keep it as you want and regularly do a cleanup of old applications—when you delete, you have a new version of the package, so you might want to clean up the old packages—and that's it. You have automatic cleanup functionalities in the product itself. For example, if you download an update for this month and, after three months, none of the machines require this patch anymore, it automatically cleans up. You have some settings to enable so that you don't have to manually work on the cleanup. 

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JT
Senior Information Technology Specialist at a philanthropy with 501-1,000 employees

Once it was set up and running, there were no issues with it. It seems to run fairly well.

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Ameen Ahsan - PeerSpot reviewer
Lead - IT Helpdesk at a financial services firm with 1,001-5,000 employees

It is a very stable solution. There are no bugs or glitches, and it doesn't crash or freeze.

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VR
IT specialist at Groww

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It is reliable and the performance is good. 

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FK
General Manager at Two Practice Logistics

It is a stable product. The performance is good. There are no glitches. It doesn't crash or freeze. 

Sometimes we have bugs, however, the support is very, very nice and the support is a very good to us.

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BA
Software Engineer at Romsym Data

The stability is great. I'd rate it ten out of ten. I've never had it crash before. 

It may be slow upload to the web interface sometimes, however, in terms of crashing, only the computer or virtual machine would crash.

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Ossama Arab - PeerSpot reviewer
Project Coordinator at United Al Saqer Group LLC

I rate the platform's stability a seven out of ten.

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SS
Remote IT Manager KSA at Andalusia Group

The tool is stable. 

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VP
Assistant Manager - IT at MEP Infrastructure Developers Ltd.

The stability is very good. We have been using it for the last three to four years and there is not a single downtime where the product has failed. In terms of service updates, service backups, and whatever the features are coming, we have faced a 99.9% success ratio.

In the initial stage, at that time, we had a hybrid environment internally, where we had Windows 7, Windows 8, Windows 10, and some of the servers which had Windows 2003 OS. There were compatibility issues, however, we've since migrated and upgraded the systems and there is no longer an issue.

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reviewer1394517 - PeerSpot reviewer
IT Manager at The White Family Companies, Inc.

It's very stable it just seems to always work.

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NK
Manager at a non-profit with 11-50 employees

This is a stable solution. When there are bugs, they are fixed with new updates which are easy to install. 

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MK
IT Infrastructure and Security Manager at a logistics company with 1,001-5,000 employees

The stability of ManageEngine Desktop Central could improve. We have found that at times it can become a bit unstable. We have had issues with that in the past, but not much lately. 

The performance of the solution is good.

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SR
Manager - IT at a consultancy with 1,001-5,000 employees

Performance is good and stable. If it's working on 600 servers at a time, there is a 90-minute window that it uses to communicate with its agent, and that's divided between all the servers. It can hamper performance at times when compared to other tools where you just click and everything is communicated without any wait time. The IT Ops team uses Desktop Central which, in our company, is two or three people. 

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Jaiveer Verma - PeerSpot reviewer
System Engineer at Alethe consulting Pvt Ltd

The product is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. I'd rate the stability eight or nine out of ten based on its reliability.

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CB
Manager of Information Technology at a engineering company with 201-500 employees

The solution has been fairly stable. It's evolved over time and they've come a long way. It's been a consistently stable platform. We've previously used things like WSUS and Intune for Window Patch deployment, ManageEngine is by far easier to use than those products. 

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Dario Podhorski - PeerSpot reviewer
System Administrator at Vodovod Osijek

Great stability.

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Rakhul K - PeerSpot reviewer
System Admin-Network Engineer at Macrosoft

The solution is stable. I haven't found any crashes or abnormalities in the program.

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HY
IT Engineer at a healthcare company with 10,001+ employees

ManageEngine Desktop Central is stable.

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JC
IT Manager at a tech vendor with 51-200 employees

The product is very stable. Normally, I do the updates. I never have a problem or have to make a solution for coming back after a shutdown. It's reliable. there are no bugs or glitches. It doesn't crash or freeze. 

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reviewer1423716 - PeerSpot reviewer
IT Systems Manager at Algorythma

It is quite a stable product and we have access to customer support if there are any issues. Make sure that you subscribe to an annual support contract.

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Malav Shah - PeerSpot reviewer
System Administrator at Hitech Digital Solutions

ManageEngine Endpoint Central is a stable product. I rate ManageEngine Endpoint Central ten out of ten for stability.

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Sad Sadd - PeerSpot reviewer
Senior Presales Engineer at Trust Information technology
AR
Engineering Technical Lead at a financial services firm with 10,001+ employees

The performance of Desktop Central is nice. We don't need any high-end servers for Desktop Central; we just install it on a VM, Virtual Machine, the database, gigs, memory, and a few hard discs, and we don't need any high-end CPUs for the Desktop Central support. The performance is good, and it doesn't require any high-end processor.

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AM
Senior System Administrator at a tech services company with 5,001-10,000 employees

The stability of the solution is very good. the performance is reliable. It doesn't crash or freeze. there are no bugs or glitches. 

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JK
Senior IT Support Analyst at a healthcare company with 51-200 employees

I wouldn't say that it's stable. We've just had problems. Due to the fact that it's pretty complicated, to me anyway, and then when it does go down, it takes a while to get it working again.

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Jadeja - PeerSpot reviewer
Group Company IT Infrastructure IT Admin at a retailer with 1,001-5,000 employees

Solution is very stable and has great featurs that can be used by system admins.

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it_user722820 - PeerSpot reviewer
Systems Administrator at a manufacturing company with 501-1,000 employees

The stability and performance of Desktop Central have been great. We have no issues, but we also use the on-prem option.

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it_user350652 - PeerSpot reviewer
Lead IT Infrastructure Specialist at Tunstall Healthcare

We've had no issues with stability.

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CL
Network Administrator at a maritime company with 10,001+ employees

The stability is good.

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it_user29061 - PeerSpot reviewer
Director of Consulting at a tech services company with 51-200 employees

There have been no stability issues.

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ZG
Head of IT at a financial services firm with 11-50 employees

The solution is highly stable. 

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it_user701484 - PeerSpot reviewer
Senior IT Manager with 1,001-5,000 employees

We had an issue with the reporting feature, but other than this, it's pretty robust.

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it_user363660 - PeerSpot reviewer
ICT Support Analyst & SNN/LLPG officer at a local government with 501-1,000 employees
KL
General Manager at a computer software company with 10,001+ employees

It is stable.

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it_user358275 - PeerSpot reviewer
Technology Services Manager at a healthcare company with 501-1,000 employees

There have been no instability issues.

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LM
IT Manager at a tech services company with 5,001-10,000 employees

The stability is excellent. We haven't experienced any bugs or glitches. It doesn't crash or freeze. It's quite good.

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LC
IT Projects Manager at a energy/utilities company with 51-200 employees

It's fairly stable. Since I've been here working with the company we haven't had any issues with it. 

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it_user363621 - PeerSpot reviewer
System Engineer at a engineering company with 51-200 employees

No issues encountered.

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UK
Global Infosec Lead at a tech services company with 501-1,000 employees

Desktop Central is stable.

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it_user700137 - PeerSpot reviewer
Systems Administrator at a financial services firm with 1,001-5,000 employees
it_user363618 - PeerSpot reviewer
Network Administrator at a financial services firm with 1,001-5,000 employees

There have been no instances of instability.

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it_user349521 - PeerSpot reviewer
User Support Specialist at a non-profit with 1,001-5,000 employees

No issues encountered.

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RR
Inside sales executive at a tech services company with 11-50 employees

The solution's stability is better than the other solutions in the market.

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it_user352356 - PeerSpot reviewer
Product Manager - IT Management Solutions at a reseller with 11-50 employees

We've had no issues with stability.

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Buyer's Guide
ManageEngine Endpoint Central
March 2024
Learn what your peers think about ManageEngine Endpoint Central. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.