What I'd like to see as an improvement to ManageEngine EventLog Analyzer is for it to be more AI-driven. Having more automation would also make the solution better.

Support could improve to make the solution better.

I would like to see more detailed reports.

The customization of reports could be a lot easier. It is not difficult but it could be made easier.

The product does not have certain advantages, especially the correlation tools. It was not working as per our expectations. We are not able to implement certain aspects. 

The scalability is limited. 

There isn't good security integration when it comes to cybersecurity. The correlation of logs isn't so simple. We need to have a lot of support to manage them and customize them. We would like for it to have the ability to be automated as opposed to us needing to contact support and get their help.

It may not be as easy to use as Splunk. 

I'm not sure if there is enough integration. I'm not sure what other product may join with it. 

The first tier of customer service and support is not great, and additional upgrades could be included.

The solution should improve on its log capturing capabilities, the authentication, when a person logs onto a network device.