Software deployment is straightforward, but the configuration to meet our specific requirements took significant time. We had to work with individuals from different areas like applications, systems, networks, and databases. It took around two weeks due to the dependencies and customization involved. There is no way to bring a pre-installed solution.

The deployment required the involvement of around four to five people with different job roles, such as application admins, system admins, server admins, network admins, and database admins.

However, only the vendor provides maintenance under an active Annual Maintenance Contract (AMC). The vendor performs regular checks and upgrades and manages incidents. We have multiple applications in our suite, and the vendor manages the maintenance for all of them.

We got some support from the support side of the product, including the local support team. However, we managed to set it up, and install it in-house.

Implementation was done in-house. We require four teams for deployment and maintenance. The Server team, DevOps team, Active Directory team, and network team. That's why we only have four users because they can get into the solution and log in to see exactly what's going on.

The deployment was done in-house.

I did not use a vendor or an integrator. I did it myself.