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ManageEngine Log360 Valuable Features

Technical Presales Engineer with self employed

Customers don't really complain about any particular feature. The deployment is quite simple and pretty straightforward. 

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PR
Information Systems Manager at a non-profit with 1-10 employees

The most valuable features of this solution are the consolidating of the reports, being able to take action and send them to email several addresses. We can divide the graces to different co-workers. 

You can have all of the logs from servers to network and it gets sent out to the correct owners. This is very helpful. Previously, we had several different products provide different functions. For example, there would be one product for the servers, one for the network, and one for the firewall, whereas now we have everything consolidated.

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JP
IT Security Admin at a university with 501-1,000 employees

The reports that you can run are really nice. They give you a lot of standard reports, which are nice, and the ability to run some custom ones, too. It takes some intuitive thinking to use it, but overall it's generally user-friendly; although it takes some digging to find the report you're looking for — it's almost overkill by data.

They have been doing some webinars for their solutions that run-down through it, and those are actually quite helpful. What they're doing for their improvement is kind of nice. They're sending out a series of webinars and then you can log on and ask live questions to the engineers as they're taking you through the use of the product. I am actually finding that quite helpful.

I've had to go leaps and bounds, wondering where stuff was at. There's a lot of tabs to go through. There's a lot of information presented within the system and knowing where to go in it is taking that process through, like, "You go here, you look there, you see this here. Can you think of a use case where you would want to know that?" They ask those questions and they get responses in their webinars and I think that's quite valuable.

They're giving you an hour to go through it and they're covering most of the material in 45 minutes. They need to actually have the product explained a little bit better than just, "Here you go." I think Varonis is a little bit more, "Hey, these are the alerts you have." And then on the right, it drives you right to where you need to go. With ManageEngine, you need to actually have an idea of what you want to do with the information you're looking at. It doesn't drive you in the direction — that's a con. Varonis kind of drives you down. On the right, it gives you the event list and you can go through it and drive to the data on the individual alert. ManageEngine gives you the alert and then you need to know where to go. 

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Learn what your peers think about ManageEngine Log360. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
554,873 professionals have used our research since 2012.
SB
ME Product Engineer at a tech services company with 11-50 employees

The solution has many features that I like very much.

The user logs and files are great. The shuttle import is useful for imported logs and prices.

The reporting is great. Everything you need is in the report for you already.

The solution is quite large, which is useful for our level of business.

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IT Manager at a tech vendor with 51-200 employees

The most valuable feature is that this solution is more secure than others, and there are more applications and features as well.

Another good feature is that we can install an application on another server and get a report on a single dashboard.

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JS
Director of Information Technology at a aerospace/defense firm with 501-1,000 employees

It basically helps us. We have to stay in compliance with certain issues with some of our customers. We have to have these types of tools in place for protecting our network and our data. We're in the aerospace industry, so we have a lot of defense contracts. So, all those guys will make sure that we're protecting their information, and it does a good job in that aspect.

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JK
Senior IT Support Analyst at a healthcare company with 51-200 employees

It is nice to be able to monitor and to have notifications.

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Learn what your peers think about ManageEngine Log360. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
554,873 professionals have used our research since 2012.