We have seen a return on investment but not on time and resources. However, since the tool is working fine and people love it, we do not have any problems.

There is a hundred percent return on investment. 

Concerning the ROI from ManageEngine OpManager, we're very happy and satisfied because we didn't have to pay for additional overheads, particularly because we now don't need that many admins, so we were able to save. We're able to run the show with just three operators.

On a scale of one to five, with one being the worst and five being the best, I would rate the ROI we get from ManageEngine OpManager as four out of five.

We have not witnessed any ROI at this time. 

We had a return on investment almost immediately in that a consistent up-time has been easier to achieve. Alerts come through faster. Our staff has the ability to look at the dashboards and put things in place to make sure we don't have outages of the same sort. Previously on SCOM, it wasn't easy to manage and monitor the system. If you had to understand what an alert meant, it was very difficult. Now, the operator can click on the alert and immediately get details of the problem. Then they can drill down to get a solution very quickly.

>50%