ManageEngine OpManager Archived Reviews (More than two years old)
- Highest Rating
- Lowest Rating
- Review Length
May 23 2018
What is most valuable?* Defining thresholds and other alerting criteria is fairly simple and would not require a lot of training. This is very useful if you are managing a large environment. * Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status.
How has it helped my organization?I have only evaluated OpManager in a lab. I have not implemented it in a real environment. The product was fairly straightforward as far as setup is concerned. Although, the evaluation software provided did not include ISOs or OVAs. I am not certain whether this is just for the evaluation. This made it slightly more difficult to build a virtualized instance. Device onboarding is easy, and there is… more»
What needs improvement?Needs an OVA, or more support for virtual deployments. Building a virtual instance of OpManager and OpManager Probe was a bit difficult because there was no OVA available.
May 22 2018
What is most valuable?* All the automation capabilities * Reporting
How has it helped my organization?It provides us a way to quickly check any issue that could affect one of our network devices. We have alerts, we have reports, and we have automation. Everything together gives us an extremely fast… more»
What needs improvement?It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically.
Which solution did I use previously and why did I switch?We used a freeware tool but it lacked reports and automation. Once we knew OpManager had these features we went for it. Our most important criteria when selecting a vendor are that have a tool or… more»
What other advice do I have?It would be a 10 out of 10 if they had artificial intelligence features such that, besides monitoring and sending alerts, it would solve the problems in specific nodes that are causing issues. It… more»
Which other solutions did I evaluate?The other two vendors on our short list were Nagios, which is a great tool, and SolarWinds. The way that SolarWinds does licensing is very confusing and we didn't like it.
Find out what your peers are saying about ManageEngine, SolarWinds, Paessler AG and others in Network Monitoring Software. Updated: July 2020.
425,794 professionals have used our research since 2012.
Sep 12 2017
What do you think of ManageEngine OpManager?
What is most valuable?Rich GUI tool to monitor infrastructure. Provides all types of monitoring in a single product.
What needs improvement?Support is very bad. They should improve support and customer relationship.
For how long have I used the solution?Two years.
What do I think about the stability of the solution?Yes.
What do I think about the scalability of the solution?No issues in tools.
Which solution did I use previously and why did I switch?It depends on cost, the customer and architect.
How was the initial setup?It is straightforward.
What's my experience with pricing, setup cost, and licensing?It is fully depend on customer, on what he wants.
Which other solutions did I evaluate?Yes, before choosing a product I evaluate it against all…
Aug 28 2017
What is most valuable?The most valuable features of this product would be the ability to define thresholds, monitor, and alarm. Having the ability to set multiple severities per monitor allows… more»
How has it helped my organization?OpManager was able to provide graphs associating trending for disk growth and other hardware/network utilization.
What needs improvement?The new user interface of 12.x is a major change from the legacy UI of 11.x and Fluid UI. The UI changes look nice and 12.x is geared towards mobility, but finding its… more»
What's my experience with pricing, setup cost, and licensing?Pricing can be a bit high, but if you take advantage of the expertise of the developers and support like I did, it'll pay for itself. Also, if you have other ManageEngine… more»
Which solution did I use previously and why did I switch?I have used Nagios, Cacti, Zabbix, OpenNMS, and PRTG. I worked for a company which had an instance of OpManager (9.x). It just worked and I fell in love with the workflow… more»
What other advice do I have?Start out with the latest version and keep the product up-to-date. Most of my issues have stemmed from starting as a 10.x install and slowly upgrading to the latest… more»
Which other solutions did I evaluate?I did evaluate Nagios and Cacti (the combination), but being the only Linux guru at the time, no one was really on board with the maintenance and support for the Open… more»
Aug 20 2017
What is most valuable?Device Monitoring, and especially Network Monitoring, Automation, Alerting, and Reporting. * Device Monitoring gives us an excellent view of servers and workstations, providing tools to leverage… more»
How has it helped my organization?Reduced, substantially, our MTTR, kept our team small and focused, and led to a more controlled budget.
What needs improvement?Stability regarding upgrades, sometimes impacting database issues. ManageEngine takes good care of its customers and responds quickly.
Which solution did I use previously and why did I switch?Yes. Nagios Core. It was more difficult to deploy, needed agents to install on Windows, and lacked a pleasing visual representation of systems and dashboards.
What other advice do I have?To have all purchased features available, a Windows base is necessary for product installation. Without that, monitoring and automation thru WMI for Windows will not be available. Works with MySQL or… more»
Which other solutions did I evaluate?Yes, Spiceworks. Nice product, but lacked robust features for enterprise.
Jun 29 2017
What do you think of ManageEngine OpManager?
What is most valuable?Network device monitoring Switch configuration reporting Router configuration backups
How has it helped my organization?Monitor and reporting on device config changes.
What needs improvement?Change control.
For how long have I used the solution?2 Years
What was my experience with deployment of the solution?None
What do I think about the stability of the solution?None
What do I think about the scalability of the solution?None
How are customer service and technical support?Customer Service: Excellent Technical Support: Excellent
Which solution did I use previously and why did I switch?CA Technologies - Not agentless and required training
How was the initial setup?Easy and straightforward
What about the implementation…
Mar 16 2015
What do you think of ManageEngine OpManager?
What is most valuable?FIM, and SIEM both available in free version (fewer than 10 devices).
For how long have I used the solution?We’ve been evaluating the free version for about a month.
What was my experience with deployment of the solution?Deployment was quite easy. We used the PostgreSQL version which comes with the install. Deploying agents through the application was problematic so we installed them manually.
What do I think about the scalability of the solution?Since we are a small shop, we only needed what was available in the free version.
How are customer service and technical support?Customer Service: Excellent. It was on my initial contact that the rep suggested I wait a day to download the product, as more functionality would be added to the free…
Dec 13 2012
What do you think of ManageEngine OpManager?If you’re struggling with constant problems like servers running out of disk space, networks running out of capacity, and users knowing when services are “down” before you do, then ManageEngine’s OpManager may be the answer. OpManager has a large number of features that can help tame unruly networks including: Easy installation: OpManager can be installed in only a few minutes, and will optionally scan and discover your network. Workflow Automation: New automation features go far beyond basic scripting. A simple workflow builder UI allows users to build complex routines that can run as part of regular maintenance, or be triggered by events. Possibilities include advanced programmatic if/then functions like restarting devices and executing scripts. Or, a workflow could be…
What is ManageEngine OpManager?
ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.
Also known asOpManager
ManageEngine OpManager customers
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC