ManageEngine Patch Manager Plus Room for Improvement

Information Security Manager at a tech services company with 501-1,000 employees

The ability to do out of network patching needs to be added to the solution. For example, a lot of people are working from home now. It will take a lot of strength to make sure the patches are applied since the machines aren't technically within our network. If there's a way one can ensure that endpoints outside the corporate environment can be reached and accessed for patching, that would be ideal.

The agent can be a bit more intelligent.

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Ishaq Siddiqui Mohammed
SOC Analyst at a maritime company with 51-200 employees

There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac. All of the features are working with Windows, so they should be working for Mac as well.

We need a better ability to communicate with the end-users using the solution.

The support for this solution needs to be improved. 

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Information Technology Consultant at a tech services company with 201-500 employees

I find the user interface a little bit intimidating and not very appealing. This is something that should be improved.

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