ManageEngine ServiceDesk Plus Scalability

Bhavani Prasad Paragi
General Manager at Qwikcilver
This is a product that will scale up to, a mid-sized organization. I would say one with less than around three or four thousand items, but not more than that. In terms of the entire architecture, I find it not so robust. It starts misbehaving after approximately five or six hundred concurrent connections. In particular, it demands a huge amount of CPU usage, as well as the other resources. View full review »
Deena Khattab
MIS Manager at a media company with 201-500 employees
The solution is scalable. So far, we've scaled up to 500 users, and we plan to scale up even more over time. View full review »
Gamal Elsabbagh
IT Engineer at arkas egypt
The only thing I would change regarding the scalability would have to be the capacity. We need to use a different database to manage more than 1,000 employees. View full review »
Find out what your peers are saying about ManageEngine, ServiceNow, Atlassian and others in Help Desk Software. Updated: January 2020.
397,408 professionals have used our research since 2012.
Fanky Christian
Director at Daya Cipta Mandiri Solusi, PT
We handle a lot of users, and it's still stable View full review »
Fanky Christian
Director at Daya Cipta Mandiri Solusi, PT
PradeepKumar12
Team Lead at a comms service provider with 1,001-5,000 employees
It is scalable, but sometimes there are performance issues. View full review »
Find out what your peers are saying about ManageEngine, ServiceNow, Atlassian and others in Help Desk Software. Updated: January 2020.
397,408 professionals have used our research since 2012.