ManageEngine SupportCenter Plus Other Advice

Alexia Christofi
Managing Director at CYSOFT
Know what you were want to do with it. ManageEngine has two or three solutions similar to SupportCenter. Therefore you must know your workflows and what you want to achieve. That's the most important advice I would give to someone considering this solution. I would rate it an eight out of ten. An eight because there is always room for improvement. In the next release, I would like to see more templates so customers who don't have the money to go to a consultant can start utilizing it immediately. They should have more templates and more ready-made situations that can be deployed immediately. View full review »
Pre-Sales Engineer at a tech services company with 11-50 employees
I would rate this solution an eight out of ten. View full review »
Head of Information Technology and Systems at a Consumer Goods with 1,001-5,000 employees
I would rate ManageEngine SupportCenter Plus an eight out of ten. I would recommend this product very highly. View full review »
Find out what your peers are saying about ManageEngine, ServiceNow, Ivanti and others in Help Desk Software. Updated: April 2020.
408,154 professionals have used our research since 2012.