The most valuable feature is that the same agent can act as the endpoint detection and response agent. You don't need to deploy an additional agent. As you do with other solutions. If you try to deploy a new solution you have to replace the… more»
What needs improvement?
Reporting is a major issue, as it is not user friendly. It's the biggest challenge we are facing. I have raised this issue multiple times. With virus detection, if one OEM vendor is detecting the virus at 1:10 am, within 24 hours all others… more»
What's my experience with pricing, setup cost, and licensing?
The price is okay, but it really depends on the customer's requirements.
Which solution did I use previously and why did I switch?
Previously, I was working with Trend Micro. Before the detection and response were included, I would have recommended Trend Micro. However, Symantec Endpoint has now taken the lead. Endpoint detection and response have not been developed… more»
What other advice do I have?
I am a user of Symantec as well as an admin with the Symantec support team. I was the technical support account manager and I would support other customers. Symantec release updates two or three times per day. If you have a low bandwidth it… more»