Harsh Bhardwaj - PeerSpot reviewer
Presales Engineer at Rah Infotech Pvt Ltd
Real User
Top 10
A stable anti-malware solution that provides DLP (data loss prevention) and DAC (Dynamic Access Control)
Pros and Cons
  • "The most valuable features of the solution include DLP (data loss prevention), CASB (cloud access security broker) functionality, endpoint encryption, and cloud workload security."
  • "The solution's documentation is not streamlined and is in bits and pieces, which should be in a single format."

What is our primary use case?

Customers use Trellix Endpoint Security as an anti-malware or antivirus solution that provides AI and machine learning features. The solution provides DAC (Dynamic Access Control) and HIPS (host intrusion prevention system) functionality in its firewall module. It also has a web control functionality, wherein we can allow, deny, or choose the category part and work it out.

What is most valuable?

Trellix Endpoint Security provides a single umbrella kind of architecture. A lot of different solutions come under a single umbrella and a single console. The most valuable features of the solution include DLP (data loss prevention), CASB (cloud access security broker) functionality, endpoint encryption, and cloud workload security. The solution also has features like application control, device control, and cloud DLP.

What needs improvement?

The solution's documentation is not streamlined and is in bits and pieces, which should be in a single format.

Trellix Endpoint Security should include the virtual patching feature in the next release.

For how long have I used the solution?

I have been working with Trellix Endpoint Security for one year.

Buyer's Guide
Trellix Endpoint Security
March 2024
Learn what your peers think about Trellix Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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What do I think about the stability of the solution?

I rate Trellix Endpoint Security a nine out of ten for stability.

What do I think about the scalability of the solution?

Trellix Endpoint Security has good scalability. Our customers for the solution are most enterprise businesses and government entities.

I rate the solution a nine out of ten for scalability.

How was the initial setup?

The solution’s initial setup is easy.

I rate Trellix Endpoint Security ten out of ten for the ease of its initial setup.

What about the implementation team?

The solution's deployment on the cloud is very fast because we give the requirement and get the solution. On-premises, the basic initial setup of the server takes about half an hour or one hour.

What's my experience with pricing, setup cost, and licensing?

Trellix Endpoint Security is neither a cheap nor an expensive solution.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four out of ten.

What other advice do I have?

I am working with the latest version of Trellix Endpoint Security. We provide our customers with on-premises, on-cloud, and hybrid cloud deployment models for Trellix Endpoint Security.

Overall, I rate Trellix Endpoint Security an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
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S M Fazlul Haque - PeerSpot reviewer
IT Lead Engineer, Information Technology at Banglalink
Real User
Top 10
Affordable and easy to set up with a great console
Pros and Cons
  • "We can manage everything from the central console and it is very easy."
  • "Some agents become old and then they don't communicate well any longer."

What is our primary use case?

We primarily use the solution for security. Sometimes we try to shift to other security sites, however, whenever we compare this solution with the others, we found that McAfee developing in more dynamic ways.

What is most valuable?

It has a great console. We can manage everything from the central console and it is very easy. Every year we are getting the benefits of legacy also.

It's easy to set up.

What needs improvement?

Some agents become old and then they don't communicate well any longer. They need an update. They need to make sure that older agents on active computers communicate properly.

Sometimes the agents stop working, however, we cannot understand why. This is sometimes a problem, especially if some agent is not communicating for one month or two months. We're not sure if there's a backlog or if it got infected. We need to know right away if an agent has stopped working and possibly what has caused it to stop. 

They have a dashboard. In the dashboard, you can see if a signature is in backlog, and it becomes red. This is also required if new agents or some number of event communications stop. 

For how long have I used the solution?

I've been using the solution for about seven years.

What do I think about the stability of the solution?

The solution has been stable. there are not any bugs or glitches and it doesn't crash or freeze.

What do I think about the scalability of the solution?

It is able to scale as required.

We have about 2,500 people using the solution. We have that amount of servers and PCs.

How are customer service and support?

Technical support has been great. They always help us to resolve any issues. We are quite satisfied with them. If they ever run into issues, they can also open up a ticket with the OEM. we've never had an incident where our issues weren't resolved.

Which solution did I use previously and why did I switch?

Before I started with the company, it may have been using AVG. While I was not responsible for the shift, at the time I came on, the company was growing by quite a lot, which may have initiated the change in solutions. 

How was the initial setup?

The initial setup is very simple. It's not overly complex. We have two people who are able to handle its implementation.

It takes us about two weeks to set everything up.

I work with this solution and I have two junior colleagues. They also help me and we have an IT support team that assists as well. They are actually installing it into the new laptops and they actually sometimes take on basic troubleshooting. basically from the server end, I take care of it and I have two helping hands and we have 15 members in IT support. They provide support to the end-user.

What about the implementation team?

We have a vendor that helps us with the initial setup.

What was our ROI?

I have not been monitoring for ROI.

What's my experience with pricing, setup cost, and licensing?

We pay for the solution on a yearly basis. 

It is affordable. I don't exactly know the amount as it is maintained by someone else on my team. We have another separate team that basically manages the financial part. 

What other advice do I have?

We are a customer and end-user. 

We always want it updated to the latest version.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Trellix Endpoint Security
March 2024
Learn what your peers think about Trellix Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
IT Security Specialist at Commercial Bank of Ethiopia
Real User
Top 10
Stable with good technical support and very good threat prevention capabilities
Pros and Cons
  • "The product is quite user-friendly."
  • "Users can just install software into their computers. We need some sort of application control system that, if there are any pieces of software that are not whitelisted, then the solution could flag it or maybe alert the administers. That would be very helpful."

What is our primary use case?

We basically use the solution for threat detection. It's for security purposes.

What is most valuable?

The solution is pretty good for threat prevention, web protection, adaptive threat protection, and other tasks.

The solution is very stable.

We have had a good experience dealing with technical support.

The product is quite user-friendly.

What needs improvement?

Currently, we have the threat prevention as well as the web protection, and the McAfee firewall, which we were using before, however, we have not installed it on any of our machines. We have disabled it due to the fact that a lot of stuff was being blocked, it was blocking a lot of internal stuff, which meant it needed some fine-tuning. We were supposed to fine-tune it so that we can recognize our items, however, we're still working on that.

We wanted an EDR solution, and our first option was McAfee as the EDR would go hand in hand with the Endpoint integration. We'd like McAfee to offer stronger security. It's not that it isn't strong right now, however, it needs to continue to improve as attacks are always evolving. We are concerned some attacks may be able to find a way to bypass McAfee. If the solution offered something that could detect better, it would be ideal. It would add more value to what is already in place.

I know that they have application control and all the like. The one feature that maybe is lacking is a different module for the antivirus, however, we have a lot of applications that are running in our environment that were not authorized. 

Users can just install software into their computers. We need some sort of application control system that, if there are any pieces of software that are not whitelisted, then the solution could flag it or maybe alert the administers. That would be very helpful.

For how long have I used the solution?

I joined the organization a little while back in 2016 and when I got here they were already using McAfee product. Therefore, I've been using the solution for a few years now.

What do I think about the stability of the solution?

We've found the solution to be quite stable. It doesn't crash or freeze. There are no bugs or glitches. It's quite reliable.

What do I think about the scalability of the solution?

We haven't tried scaling it to as normally the license that we buy, we buy for 650 Rand and at this point, we haven't even tried adding more to try and scale it to that.

How are customer service and technical support?

The tech support has been superb. You log a call. Sometimes we are in a different time zone when we log a service request. However, they are very responsive. I was on the line with them a few hours ago and they were helping me with an issue I was having. We are currently in the process of consolidating our SQL servers. We want them to be running from a centralized server instead of having different SQL servers scattered all over the place. Technical support is really great at helping us with the process.

How was the initial setup?

While I wasn't at the company for the original implementation, looking at it, it's not that complex of a process. When I got here, we were using the lower version and then we've just upgraded it and used a higher version level. The process wasn't difficult. We upgraded to 10.5, 10.6, now we are on 10.7.

What's my experience with pricing, setup cost, and licensing?

We pay 650 Rand for a license. It is a perpetual license which we normally run for two years. It will be expiring sometime in July and our renewal is normally for two years.

When we are looking at the pricing, nobody will ever say the pricing is bad. Normally what we do is we'll take quotes from different local partners, as McAfee doesn't allow us to buy direct from them. Therefore, we typically deal with resellers.

What other advice do I have?

We are customers and end-users. We don't have a business relationship with McAfee.

We are a central bank and one of the things that we haven't really experienced or gone into is putting our solutions into the cloud - even though everything is moving in that direction. We are moving slowly in that direction as well. We'll get there one day.

I have found this solution easy to use. When you need support, you get it. Even in terms of protection, it's fine. I would recommend it to other users.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Infrastructure Manager at a financial services firm with 51-200 employees
Real User
Protect your business against a wide variety of threats
Pros and Cons
  • "It's quite easy to install agents."
  • "With McAfee, if there is a zero-day vulnerability, you have to download the patch for it from the McAfee website, then apply it to your endpoint."

What is our primary use case?

We currently have around 50 servers. We aren't really a big company but we have 50 servers which we manage. We use McAfee for the web filtering portion of it. For example, if a user is doing a search on Google, there's a risk-rating web content filter built into McAfee. This alerts us if there are any threats present. 

We have licensed McAfee ENS on a per-server basis. As of now, from memory, I think we have 56 endpoints running McAfee — 56 servers in total.

What is most valuable?

From the McAfee side, I really like the ePolicy Orchestrator software that allows us to manage all of our endpoints. You can create the deployment policies and whenever there is a new update — a new version of the ENS Agent, or threat protection — we could test it out in the evaluation branch, and even test it on some of our servers.

It's quite easy to manage. Quite intuitive. I would say the dashboard of ePolicy Orchestrator software is quite intuitive and quite easy to understand and manage. 

For how long have I used the solution?

I have been using this solution for 15 to 20 years.

What do I think about the stability of the solution?

We have had some issues from the performance side of things, especially when we were deploying new types of software. Sometimes the consumption of resources from McAfee was a bit high. Afterward, these problems were resolved gradually in future versions of McAfee. From what I've read from the release notes, in regard to the handling of memory, McAfee has been doing a better job, which wasn't really the case in the early years. 

What do I think about the scalability of the solution?

It's easily scalable. If I need to deploy the Agent over 800 endpoints, I just have to script it and run a group policy to deploy it to all of our computers on the network — it's quite easy. 

How are customer service and technical support?

For day-to-day management and ongoing queries, if ever I didn't have the solution to queries, I would just raise the case to the case management section of the McAfee website. Then the McAfee support team would help me out.

I was definitely satisfied with the support team. I really can't complain. They always sent me the correct knowledge-based article and they provided really insightful information to help me find a resolution to the issue. 

Which solution did I use previously and why did I switch?

At the previous company that I worked for, we used Symantec Endpoint Protection. Now, we are working with CylancePROTECT and OPTICS.

The main reason that we moved from McAfee to Cylance is that McAfee is still a signature-based product. We moved to Cylance, a signatureless-based product, where everything is updated. What I was doing, from an ENS product point stance, I had set reminders to myself and my team to update the Agent and look into the software repository to see if there were any updates every month.

Indeed, every month we had software updates and fixing restrictions. It wasn't good but I now have less of a hard time looking into this from a Cylance perspective as the Cylance library doesn't push one-minute software updates per year. I would say at most, two or three software updates a year, which is very, very small from a software update perspective in comparison to McAfee.

They're both good products. I'm not saying McAfee is a bad product. It's a very, very good product. It's mainly for these reasons that we moved to Cylance.

The ePolicy Orchestrator console is good, but from my side, I would say Cylance has a better artificial intelligence module — the OPTICS module which I would say is the way to go. I haven't really seen the trend in terms of what other companies other than McAfee or Symantec are doing, but Cylance is doing a really good job with this artificial intelligence module. It's great when it comes to notifying the team when it detects something malicious.

With McAfee, if there is a zero-day vulnerability, you have to download the patch for it from the McAfee website, then apply it to your endpoint. With Cylance, it's not like that. Each agent does it by itself — it's like a self-healing application. This is something that signature-based antivirus solutions like McAfee and Symantec didn't have until now, unfortunately. That's why we moved towards Cylance.

How was the initial setup?

It's quite easy to install agents. Deployment and product updates are quite easy, as well. It goes without saying that it comes with some, I would say, low-level training and upscaling but these are easily retrievable from the knowledge base of McAfee.

We manually downloaded their AMCore versions to keep all our endpoints up to date. This way, whenever we troubleshoot the root cause of an issue, we still keep our endpoints as updated as possible and keep our environment safe.

When we installed the Agent — let's say I am building a new VM and new server. When you run the frame package, it's really intense. I would say it takes roughly two minutes to install, then afterward, to install the ENS modules, like the threat protection and web filtering packages, you've got to go through the ePolicy Orchestrator management console. I would say, all in all, it takes roughly 10 minutes.

To get it up to date, to download everything, all the packages, the software updates, and all of the AMCore DAT files as well as the virus definitions, it's quite easy. It doesn't take much time at all.  

What about the implementation team?

For deployment, I worked with one external consultant.

Initially, when I came to the company, I didn't really have a background or any experience managing McAfee. I came from more of a Symantec background but I gained some knowledge from one of our external consultants who really had a deep understanding of McAfee products and their deployment. We had some training sessions and then I could manage the McAfee forum on my own. After a week's worth of training, I could manage McAfee on my own.

What's my experience with pricing, setup cost, and licensing?

We had McAfee on a year renewal. We purchased it initially and then we renewed it on a yearly basis. I think the only reason we are renewing the license is for support reasons. 

What other advice do I have?

I would definitely recommend this solution to others. McAfee is a good product. I worked with Symantec, but personally, I think McAfee is better.

However, in my opinion, now having worked with CylancePROTECT and OPTICS, I think  CylancePROTECT and OPTICS are on another level. Still, we have been working with McAfee for nearly 10 years and I feel it's a very good product. 

Overall, on a scale from one to ten, I would give McAfee a rating of eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Head at a comms service provider with 51-200 employees
Real User
Endpoint Security solution that protects the productivity with a common service layer and our new anti-malware core engine that helps reduce the amount of resources and power required by a user's sys
Pros and Cons
  • "Trellix Security Endpoint can promptly isolate any host machines directly from the console. If alerts are received and isolation is necessary, it can be accomplished through the console. The console itself holds significant value, accessible through a browser and allowing remote actions via cloud login."
  • "If there's a possibility for remote assistance or investigation support in the future, it would be beneficial. Currently, we use another remote software for such purposes. If this feature could be included in the next version, that would be an improvement. The feature is called Remote Administration. I'm somewhat satisfied, but there's an issue I recently encountered. When attempting to scan a suspected host machine, Symantec Endpoint Security did not provide any alerts. However, when we installed Malwarebytes and ran a scan, it detected a threat that wasn't identified by Symantec. We raised this concern with the team for resolution, and the investigation is still ongoing."

What is our primary use case?

It is exclusively for Endpoint security. Besides that, we have subscribed to additional features such as MDX for mobile security and recently added ESL. Previously, we had Trend Micro, and at times we utilized it for malware. Comparing the three tools, I would recommend sticking with Trend Micro or Malwarebytes.

What is most valuable?

Trellix Security Endpoint can promptly isolate any host machines directly from the console. If alerts are received and isolation is necessary, it can be accomplished through the console. The console itself holds significant value, accessible through a browser and allowing remote actions via cloud login.              

What needs improvement?

If there's a possibility for remote assistance or investigation support in the future, it would be beneficial. Currently, we use another remote software for such purposes. If this feature could be included in the next version, that would be an improvement. The feature is called Remote Administration.

I'm somewhat satisfied, but there's an issue I recently encountered. When attempting to scan a suspected host machine, Symantec Endpoint Security did not provide any alerts. However, when we installed Malwarebytes and ran a scan, it detected a threat that wasn't identified by Symantec. We raised this concern with the team for resolution, and the investigation is still ongoing.

For how long have I used the solution?

I have used Trellix Endpoint Security for the last two years.

What do I think about the stability of the solution?

It is stable and I would rate it 8 out of 10.

What do I think about the scalability of the solution?

Scalability is 8 out of 10. 

How are customer service and support?

The issue with technical support lies in the response time. When submitting a complaint, there is a delay, sometimes taking one or two days for a response. This extended timeframe is considered quite lengthy.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial deployment of Trellix Endpoint Security involves some time to install agents on host machines. However, once in use, adding new versions and deploying agents to GPO becomes straightforward. It's possible to manually install agents on various devices, and the current process of deploying agents through GPO policies typically takes around ten to fifteen minutes per agent. The duration may vary based on internet connectivity, and it's generally faster when the machine is on the network.

I would rate it 8 out of 10 and it is very straightforward. 

What's my experience with pricing, setup cost, and licensing?

It is reasonably priced. 

What other advice do I have?

I would recommend it. I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Faisal Mian - PeerSpot reviewer
CTO at ABM Info. tech
Real User
Top 10
Pretty straightforward and good integration but does not offer good technical support
Pros and Cons
  • "The installation is pretty straightforward."
  • "Every time we open a ticket with McAfee, their response differs and they are not consistent."

What is our primary use case?

The solution is specifically used at the endpoints. We do a lot of integrations with various clients. 

What is most valuable?

A single agent can cover multiple units.

The installation is pretty straightforward. 

The solution can integrate into other products.

What needs improvement?

The solution is not really stable. 

Every time we open a ticket with McAfee, their response differs and they are not consistent. For example, they might say the issue will be addressed in the next release. Then, the release comes, and it is not available. Basically, we don't get a resolution from support.

This version is not very effective in our region.

The functionality of the product needs to improve the way it addresses zero-day threat levels.

For how long have I used the solution?

We've been using the solution since 2003.

What do I think about the stability of the solution?

The stability isn't so great. We've had issues with it in general and have reached out to technical support for help. 

What do I think about the scalability of the solution?

We have three to five people that use the product right now. In Pakistan, we have three offices in all three major cities and set up the solution for clients. We also use it in the offices.

How are customer service and support?

Technical support is ineffective. Instead of dealing with the issue head-on, they tell us that the problem at hand will be fixed in the next release. They do not help at all.

However, our organization also offers technical support to our clients and we have a good experience - almost 20 years with McAfee and other solutions. We're good at troubleshooting.

Which solution did I use previously and why did I switch?

We started using Symantec, then we adopted different technologies including McAfee and SSP, which includes Microsoft Defender. We keep changing based on the price structure in the market.

How was the initial setup?

The initial setup is not overly complex or difficult. It's pretty simple and rather straightforward. 

That said, I didn't handle the installation myself. We had a team that did it.

We did the installation with the main product that integrated with McAfee Endpoint Security. Between the two, the installation took a whole day, however, just the McAfee section takes about two or so hours. 

What's my experience with pricing, setup cost, and licensing?

You do need to pay for a license. It's not a good idea to try and get a pirated copy.

Which other solutions did I evaluate?

We've looked into and worked with McAfee, Trend Micro, Kaspersky, and Symantec.

What other advice do I have?

We, at one time, were the official service partner for Symantec. We still provide support to the Pakistan market on behalf of Symantec.

While the solutions we use are on-premises, the latest upgraded services that we use are moving into the cloud, and the endpoints are on-premises. Now it's sort of a hybrid solution.

I'd rate the solution at a six out of ten.

I'd choose McAfee as maybe the third-best option, based on the experience I've had with it and the issues we've faced.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Felix Nyasudi - PeerSpot reviewer
Business Development Manager at A Cyber 1 Company
Real User
Top 10
Efficient safeguarding of endpoints that provides robust protection, user-friendly features and significant cost savings
Pros and Cons
  • "It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts."
  • "I've encountered minor challenges related to encryption."

What is our primary use case?

It serves as a comprehensive endpoint security solution that goes beyond traditional antivirus by incorporating features such as document scanning for sensitive information, approval workflows for document sharing, patch management, and advanced threat detection using AI and machine learning. It actively monitors various endpoints, including web interactions and email communications, to detect and prevent a wide range of attacks, even those that are not signature-based.

What is most valuable?

One of the standout features of this solution is its encryption capabilities and DLP functionality. It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts. The encryption feature provides peace of mind in the event of a lost or stolen device, safeguarding sensitive conversations and data from unauthorized access. This level of protection significantly reduces the risk of extortion attempts or data breaches, making it a valuable asset for any organization. So far, I haven't experienced any security breaches or attacks.

What needs improvement?

I've encountered minor challenges related to encryption.

For how long have I used the solution?

I have been using it for a year.

What do I think about the scalability of the solution?

We have a user base of over one hundred individuals who use the software.

Which solution did I use previously and why did I switch?

The decision to implement endpoint security software like Trellix is made at a company-wide level, involving discussions and agreements between various entities, including our parent company and potentially other subsidiaries like the one in Sweden. This decision isn't made independently by individual branches like Kenya; rather, it's coordinated and negotiated at a higher level.

How was the initial setup?

I operate within a managed environment where the IT team handles the installation and setup of endpoint security software. Once installed, they provide me with the necessary details, such as login credentials and instructions for changing passwords. My role primarily involves using the machines provided to me, without needing to delve into the setup process.

What was our ROI?

Compared to the solutions, it helped us to save at least ten to twenty percent, if not more. 

What's my experience with pricing, setup cost, and licensing?

I would emphasize its affordability rather than merely focusing on cheapness. It provides good value by striking a balance between cost-effectiveness and feature richness.

What other advice do I have?

I would recommend conducting a proof of concept to explore the features firsthand. It's essential to understand what you currently have in place, as that will help determine whether the solution is the right fit for your needs. After that, ensure that the POC is conducted efficiently so that you can make an informed decision about whether to proceed with the solution or consider other options. Overall, , I would rate it an eight out of ten. It's a good solution that meets my needs satisfactorily.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Customer/Partner
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Senior Engineer at a comms service provider with 10,001+ employees
Real User
Effective CPU consumption management scheduling, scalable, and excellent support
Pros and Cons
  • "There is a new feature where you can set thresholds for all the CPU consumption allowing for no consumption on the servers when the scans happen. It is a separate plugin or addon, and if we have it on all the virtual machines it automatically checks the resources, and based on that, it will schedule the scans. That is something that I have not seen in other antivirus solutions, such as Symantec."
  • "The user interface could be improved by making it more user-friendly. There are multiple solutions and there is no clear line differentiating all of them. There is a centralized console where we manage everything but most of the administrators feel a little confused when it comes to managing multiple products from a single place."

What is our primary use case?

We are using McAfee Endpoint Security for network security.

What is most valuable?

There is a new feature where you can set thresholds for all the CPU consumption allowing for no consumption on the servers when the scans happen. It is a separate plugin or addon, and if we have it on all the virtual machines it automatically checks the resources, and based on that, it will schedule the scans. That is something that I have not seen in other antivirus solutions, such as Symantec.

What needs improvement?

The user interface could be improved by making it more user-friendly. There are multiple solutions and there is no clear line differentiating all of them. There is a centralized console where we manage everything but most of the administrators feel a little confused when it comes to managing multiple products from a single place.

In a future release, McAfee could improve by having a fewer resource-consuming agents. When you bundle up all the solutions with an agent, it becomes heavy for the endpoint to handle. This is one drawback that they should improve because some of their competitors, such as Trend Micro and Symantec both have low-consumption agents available.

McAfee has multiple solutions that can be combined together into a single product. There is no need to have this many solutions.

For how long have I used the solution?

I have been using McAfee Endpoint Security for approximately 10 years.

What do I think about the stability of the solution?

McAfee Endpoint Security is stable. However, the way we implement it can impact stability sometimes. The stability can fluctuate because of the configuration that we have, or the different types of policy that we have on the endpoints. The configurations can be tweaked and tuned to make it becomes stable again.

What do I think about the scalability of the solution?

The solution is scalable. We have approximately 80,000 endpoints on a single console. If we wanted to increase the number of endpoints it can scale higher.

How are customer service and support?

The support from McAfee is far better than other vendors, such as Trend Micro and Symantec.

Which solution did I use previously and why did I switch?

I have previously used Symantec and Trend Micro.

How was the initial setup?

The initial setup for an experienced administrator should be easy. The setup can also be easy if you follow the very detailed guide which they call the KB guide that they provide. You can receive good support from the professional services team from McAfee. That is how many organizations usually do the initial setup.

What other advice do I have?

I would advise others that are wanting to implement McAfee Endpoint Security to initially use help from the professional service team at McAfee, it will help a lot by making sure they do all the scalability and enviroment requirements. Additionally, they can ask questions based on their expectation and receive suggestions and answers. As an alternative, if you have an experienced person who is well-versed with implementations then I would use them, if not, I would always recommend using the professional service team at McAfee.

I rate McAfee Endpoint Security a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
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Updated: March 2024
Buyer's Guide
Download our free Trellix Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.