McAfee ePolicy Orchestrator Room for Improvement

JonathanChawatama
IT Security Consultant at ZOL Zimbabwe
This solution ships with SQL Express, and we have issues related to database corruption in the event of power loss. Especially on this side of the world, we have a lot of power outages and most companies do not have backup power solutions. In most cases, when the power goes out, the database tends to corrupt a lot. For example, clients will be having trouble logging on because the login credentials are corrupt. They have to do something to make the solution more resilient or recoverable from power failure events, which may include creating their own database. View full review »
reviewer989748
Security Analyst at a financial services firm with 201-500 employees
The solution sometimes has some false positives on connections from the web control aspect of the product. This needs to be improved. When you have false positive on the firewall, it rarely blocks off some legitimate connections to our network. The reporting could be better. Search or filter on Knowledge base gives broad choices instead of almost specific to your search. agent communication between client and server but products are not deployed. View full review »
reviewer1237686
Information System Security Coordinator at a comms service provider with 501-1,000 employees
From my point of view, the solution is good. Even if there are problems we're able to find a resolution quite quickly. There were some issues in earlier versions but after the upgrade to the latest version, we haven't had any issues. I have noticed several times that some viruses were not detected by McAfee ENS and we had to escalate support and modify detection signatures. The detection aspect should be improved so that signatures are updated more quickly. For additional features, there really isn't very much to suggest. The main issue would be to improve detection. View full review »
Learn what your peers think about McAfee ePolicy Orchestrator. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
456,249 professionals have used our research since 2012.
Sanjit Achary
Senior Manager at a tech services company with 1,001-5,000 employees
The solution needs to be more clear about the licensing. They should have a way for users to educate themselves on the costs so that companies can figure out how to reduce costs. There needs to be support for Mac computers. Currently, McAfee does not work on iOS. View full review »
reviewer1423638
Cyber Security Consultant at a tech services company with 10,001+ employees
The product could have a single plug-in that would have multiple uses rather than a single plug-in which is used for a single purpose. Each aspect has a separate plug-in. They should concentrate on providing something for all of the options that are available. View full review »
Oliver Rodrigues
Senior Network Security Planning at Ooredoo Kuwait
The Virtual Patching feature needs to be improved. We would also like to have something in the cloud. View full review »
Umor Siddique
System Engineer at Inbox Business Technologies
There are some issues relating to the automation of reports. That's why I wanted the DLP reports. There are some problems in this area. Sometimes it does not work even though all the configuration words are right. There are also some problems with automatic updates. There have been some problems with monitoring the logs. It's not very user-friendly. View full review »
informat758226
Information Security Analyst at a tech services company
McAfee should improve in terms of customer support and assigning a knowledgeable TAM to customers. Threat detection capabilities should be increased for both viruses and other threats. View full review »
reviewer1281699
Senior Consultant at a financial services firm with 10,001+ employees
There is a problem when it comes to agent communication and duplicate records, where the rebooting of a machine leads to the installation of a new agent and you get a lot of duplicate records that ultimately affect your compliance monitoring. View full review »
Learn what your peers think about McAfee ePolicy Orchestrator. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
456,249 professionals have used our research since 2012.