Trellix Endpoint Security (ENS) Room for Improvement

Joseck Wekesa - PeerSpot reviewer
Partner Account Manager at Trinexia

You do not have access to all the features when you use the Trellix web interface. For example, you cannot do device or drive encryption from the web interface. Also, when we're working with customers, it's sometimes challenging to get sales support.  Delays mean we might lose an opportunity. Lastly, Trellix lacks some documentation about custom features. 

I would like to see Trellix add database activity monitoring. They don't have a plan for this, and there isn't a significant roadmap around it. They have an enterprise service manager, which is sort of like a SIEM, but there is no roadmap. I want to see a clearer roadmap for integrating specific critical solutions like PAM and other things, too.

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Venugopal Potumudi - PeerSpot reviewer
Senior Consultant at Tata Consultancy

The only challenge we found is the integration with its product modules. It has a DPP. That integration, we felt, is slightly complex. The complexity of advanced modules can be improved. They could do some improvements so that it is easier to deploy the advanced modules.

We would like more in their advanced modules or ATP.

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Meleria Mangaring - PeerSpot reviewer
Solutions Engineer at Trends and Technologies, Inc

Looking at the current ePolicy orchestrator, and the transition of most vendors to the cloud, they need to do an improvement with the current dashboard or the overall aesthetic of their GUI. They need to just keep up with the current trends. It's still a bit old-looking. That said, with the CASB, their other solutions their cloud solutions, they're already on the way with that. They are working on improving things. 

The initial setup can be a bit difficult. 

They should offer further application control. The way of doing the application control is based on an inventory scan. It would be great and it would be at par with other solutions if they would be able to improve that into a category-based application control.

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Buyer's Guide
Trellix Endpoint Security (ENS)
March 2024
Learn what your peers think about Trellix Endpoint Security (ENS). Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,995 professionals have used our research since 2012.
TL
Owner

We'd like better UI on the management screen. It could be a bit simplified, which would make it easier to use. 

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Itamar Kalay - PeerSpot reviewer
Information Security Professional Manager at Hermeticon

Performance is a problematic area in the solution needing improvement. There are some weird problems in the endpoint protection or security of the solution.

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Peter Antoni - PeerSpot reviewer
Product and Service Architect at Radar Cyber Security

The product is consolidating its portfolio into one product. It is difficult at the moment. 

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AndyPittas - PeerSpot reviewer
Head of Network and Security & Department at National Bank of Greece (Cyprus)

McAfee MVISION Endpoint could improve by an overall simplification of the solution.

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Suresh Pathipatti - PeerSpot reviewer
Senior Information Technology Administrator at Aighospital

I'm not feeling any critical care is missing in the solution.

It is a very heavy tool, unfortunately.

It could always be a bit more stable. 

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MB
Regional Cyber Security Manager

The solution needs to work on memory consumption. It is too high. EDRs are notorious for this. 

Technical support could be improved a bit. They are doing a lot with the acquisition and rebranding, and things may take a while to settle. 

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Simone Scatolini - PeerSpot reviewer
System&Security engineer at Var Group SpA

There should be better integration between the ePolicy Orchestrator and FireEye console. The integration of both consoles should be better.

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AG
Executive Director of Infrastructure and Technology Asia Pacific at a manufacturing company with 10,001+ employees

Trellix tends to get in the way and really impacts the performance of the servers quite negatively.

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RS
Group Manager at HCL Technologies

The solution can be expensive.

If it could provide a little more in terms of automating things, for example, in response and automatic playbooks wherein you define whatever it is if you see this kind of a threat. You define the actions that need to be followed. If a playbook could be automated and run without even requiring manual involvement, that is the future we want, and they should look into how to make that happen. That is the kind of capability we want them to build.

In terms of reporting, also, if they could provide a little bit more information from where it started, how it progressed; a complete workflow, how that had progressed from where it was picked up; what was the target stage, what was the next stage, and what was the final stage, that would be very helpful. If they could pick up in a simple pictorial way of representing analysis just like the Cisco ASA Packet Analyzer used to do, that would be really helpful.

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FS
Manager Pre-Sales (ICT) at CNS Engineering

I'd like McAfee to include device control on MVISION. The solution currently lacks mobile device management. The cost of the solution is comparatively high and I'd like to see that reduced. 

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JamesYa - PeerSpot reviewer
Senior Solutions Architect at Cloud4C Services

The price of McAfee MVISION Endpoint could improve.

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CM
Managing Director at Computer Wise

We're still looking for weaknesses. The product is still quite new for us. That said, so far, every time I have thought, "I wonder if it can do this or it can do that." I've been able to do it.

McAfee has also asked us for feedback, and we noticed when we gave them suggestions, they worked to implement them. For example, we asked for the ability to leverage Windows Defender instead of creating an endpoint. They've just put that in so you can choose now what you want to do. You can change that deployment and push it out without any intervention by the client as well.

The initial setup can be a bit complicated for those unfamiliar with the product.

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LawrenceKwaghga - PeerSpot reviewer
Deputy Director, Research at NACA

The product could be flexible and offer better pricing. They should make it free, open-source software.

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HD
Manager- Process Excellence at Datamatics Business Solutions

The solution should respond faster. Whenever Trelix runs, the system slows down.

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RS
Delivery Manager at a tech services company with 10,001+ employees

I'd like to see the searches enhanced because when I hand over the product to someone without experience, it should be user-friendly to them as well. If the feature was enhanced, and the amount of data that comes in reduced, it would simplify the process for anyone. 

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RUBEN CARDENAS - PeerSpot reviewer
National Technical Support Manager at BancoSol S.A.

The email protection isn't efficient enough, and I'd like to see DLP features in the next release. 

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JB
Teamleader 2:nd line Security at Cygate AB

From an improvement perspective, I want everything in the solution to be free. I don't consider myself to be so sophisticated when it comes to Trellix Endpoint Security (ENS).

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MF
Sales engineer at Mavisco Resources Sdn Bhd

The product needs to reduce the usage of RAM and CPU. 

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Abu Imran - PeerSpot reviewer
Information Security Engineer at Nhq Distribution Ltd

The dashboard provided by the solution needs to be improved. The customization capabilities of the solution are an area where it lacks, so it would be great if our company could customize the solution to meet the demands of our customers.

In the future, I would like technical support for the solution and its UI to be more efficient.

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SR
Talent Acquisition Specialist at Nine A Business Connect

One suggestion is they should reduce the constant notifications. Whenever I open my laptop, there are too many notifications from McAfee, and it gets annoying.

I would like to see less notifications.

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SB
Sr Manager - Information Security & Researcher at a tech services company with 1,001-5,000 employees

Malware detection can be better. It doesn't have support and detection for the recent malware, but it has a compensatory control where it can do the behavior-based assessment and alert you when there is something malicious or unexpected. For example, when a certain user is executing the privilege command, which is not normal. These dynamic detections are good, and they compensate for malware detection.

It has very good integrations. However, its integration with Palo Alto was not good, and they seem to be working on it at the backend. It is not very resource-hungry, but it can be even better in terms of resource utilization. It could be improved in terms of efficiency, memory sizing, and disk consumption by agents.

They have something called Managed Detection and Response. They get intel from their customers, and that intel is shared with the rest of FireEye's customers. I want to subscribe to their intel, but that is not available to us.

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PP
Principal Architect at LTIMINDTREE

Upgrading to new versions isn't easy and it can take a long time. Also, other solutions' tamper protection features are better than FireEye's. Clients should have access to our local information, but they shouldn't change settings on the system itself. 

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AT
Owner / Consultant at a marketing services firm with 1-10 employees

The quality of the dashboard could be improved, and the central monitoring dashboard needs improvement. At first, we thought we were getting multiple views. One was a wholly summarized view, and the other was a more detailed view of an endpoint device. Digging into one device's detail is sometimes difficult. Additionally, the granularity of reporting can be improved. The next release could also include an extended mobile connection for the solution.

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PV
Senior Technical Manager at Incedo Inc.

The biggest problem we had with this product was when the DDoS (Distributed Denial of Service) did not respond well to a threat. We experienced one virus attack that the product did not catch. I do not know the exact CDC (Communication Device Class) details. That time, we did an analysis, but the systems crashed. We could not even access the infected file servers.  

Because we could not access the servers in that attack, we could not even remove all the threats. Eventually, what we had to do is find out which servers got infected and then we had to roll back those servers to a previous backup. It left us in a little bit of a vulnerable situation. It ended up not being what we hoped for in an endpoint solution.  

Because McAfee was infected, other endpoint protections were also affected that made the situation more difficult to resolve.  

Improvements that I would like to see in MVISION would be to provide some additional features for the cloud to make their product a one-stop solution. For example, every organization is going into hybrid-cloud. That may allow part of a solution on-site. That can be part of multi-tier platforms and would be more flexible.  

What they can do is offer more in order to be a leader in innovation for different architectures rather than for enterprise only. For example, the endpoint security product uses every desktop like service. They have the features for the hardware detection and the platform access, then on the application layers. These three layers are a part of the firewall. So these are the firewall and then there are other things they could be offering as a single source to create a more secure environment as a proactive solution.  

This is something that definitely could be improved, especially with intrusion detection and intervention. It is very important to do more to cover the security of these more invasive practices. So, they could improve things with a web application firewall, and improve intrusion detection and prevention. Those should be the key areas which they are focusing on right now to improve the utility of the product moving forward.  

If you have a look into the Gartner report, there are many companies that are making advances in this category of product and it means competition for McAfee.  

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BS
Product Manager at Softcell Technologies Limited

Sometimes, one might face issues with the scalability of the product. The aforementioned area can be considered for improvement.

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RS
Cyber Security Consultant at a energy/utilities company with 10,001+ employees

The way that signatures work when using this solution could be improved. They could be more user friendly. We would like the ability to select a client's signature from a menu or file share to save time. 

FireEye allows three releases per day which are automated. If the automation fails for some reason, the release fails. FireEye does not allow manual releases. This is why we are moving away from using this solution. 

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RC
Technical Presales Consultant - Solutions Architect at Nexus Technologies,Inc.

Endpoint resource utilization causes high levels of instability and that is something that needs improvement. Our clients are concerned about how it can affect their endpoints and do not want the CPU overburdened.

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CF
Mgr. ICT-Services at a comms service provider with 501-1,000 employees

So far, McAfee MVISION Endpoint ticks off all of our boxes, but its pricing could always be better.

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SF
ICT Manager at SecurEyes

Most of these types of solutions including others, such as Carbon Black and FortiEDR, all have the same features. However, Carbon Black is the leader when it comes to being robust and user-friendly and this solution should improve in those areas to stay more competitive.

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Maytee Malabanan - PeerSpot reviewer
Solutions Consultant at Ask4key Sdn Bhd

Maybe the performance could be better. I noticed that it slows down a bit when I start it up in the morning.

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MA
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees

McAfee has several MVISION products. It will be really amazing if they could be consolidated into one dashboard. As of now, I know that this is on the roadmap and is expected to be released very soon. It'll unify the management of the various MVISION portfolios. It will be a great tool for improvement.

Instead of needing separate management consoles to manage some of the products in the portfolio, a unified console for MVISION Cloud, MVISION EDR, MVISION Endpoint, MVISION DLP, and the remaining MVISION portfolio would be great. I believe that McAfee is addressing this at present.

A drawback with the cloud MVISION ePO is that you can't push agents from the cloud portal. You need to download that agent, and you need to figure out a way to install that agent into the machines.

I'd like to see MVISION Endpoint for other platforms because MVISION Endpoint is only compatible with Windows 10 and Windows 2016 and above. If I were using a Linux operating system, I would not be able to use MVISION Endpoint.

I'd like to see it in the Mac operating system as well. I'd like to see cross-compatibility, which would be great. Even though McAfee has a simpler product for Androids and the iOS, it would be great to see the ease of use of MVISION Endpoint across the portfolio.

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JD
Information Security Manager at SPXFLOW
  • AV management based on manual scan
  • Manual scan feature is not easily done
  • A long way of setting hostname set, and
  • Scheduling over policy which is time taking and I don't feel comfortable. 
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RE
Solution Architect at PentechSolution Sdn Bhd

The product’s on-premise version is costly in terms of extra charges for SQL database and Windows server licenses. It would be easier to deploy if included in the package as a virtual appliance.

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RT
Manager at a tech company with 1,001-5,000 employees

In my personal and professional view, I think the reports need more development. They need more details on the reports and more details taking the executive view into consideration.

These reports contain the information that is gathered at the intake solutions. They are more geared for the technician and I think they need more executive information because it is important to talk to the main executives, and for them to see what is happening related to some of those suspicious activities.

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HL
Information Technology Security Architect at a financial services firm with 5,001-10,000 employees

We had a very large problem that has, unfortunately, not been solved. Simply put, when we start the computer the program will not start. We have encouraged FireEye to solve this problem because we have to manually start this product each and every time, and it affects almost thirty percent of our environment. From a security perspective, this is not stable.

After using various components in this solution, I get the feeling that not every part of the whole FireEye suite works perfectly with the other parts. Sometimes you have this functionality where the product has the ability to take data from one part of the solution and use it in different parts. Sometimes, however, you don't have this luxury. The solution needs more suitable dashboards that handle things from different perspectives. For example, a CEO and a technician from operations are completely different. The integration and display of the dashboards have to be done better.

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MC
Region Head - S1@Dimension Data India at a computer software company with 51-200 employees

I would like to see more local integration for the applications that we use. We are looking forward to having more unified management.

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Murali Krishnan L - PeerSpot reviewer
Technical Manager (SOC Operations) at Novac Technology Solutions

The Linux support is very poor. I use base detection. Currently, they are providing malware protection and logon track features in Windows and Mac. These features aren't available in Linux. It will be helpful to extend these capabilities to Linux.

We would also like assets grouping and device lock protection features, which are included in their roadmap.

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MO
product manager at MCS

They could use a Host Intrusion Prevention System (HIPS) and application control module.

If you have another endpoint product running on the same machine, you have to fine tune functions from FireEye to avoid performance and user experience issues.

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it_user1395708 - PeerSpot reviewer
Technical Executive at Digitaltrack

A policy-editing console should be added.

Having automatic updates would be helpful.

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PJ
CIO & Information manager at a leisure / travel company with 501-1,000 employees

I would like to see more automation.

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MK
IT Security Engineer at MILLENNIUM TECHNOLOGIES

Something that needs to improve is the interface. I would also like to see simple processing and reporting online. 

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GS
Cyber Defense Advisor | Founder Executive at a tech services company with 1-10 employees

In some cases, the detection part was not accurate enough. We opened a few cases for the vendor to help us with some miscategorized findings on the endpoints. There were some false positive detections, and we had to work with the vendor to get them tested. We even had some incidents that were not detected. It was a black box type of solution for us.

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LL
IT Manager at a tech services company with 51-200 employees

We would like to solution to offer better security. 

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KS
Executive Officer at a tech services company with 10,001+ employees

I hope the solution can be used in cloud systems going forward.

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Buyer's Guide
Trellix Endpoint Security (ENS)
March 2024
Learn what your peers think about Trellix Endpoint Security (ENS). Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,995 professionals have used our research since 2012.