McAfee Network Security Platform Customer Service and Technical Support

Securityb866
Security Analyst at IT Convergence
The technical support is pretty good for the most part. It is sort of hit or miss. When you call in, they usually are able to help you fairly quickly. Or, they escalate the issue to their DevOps team, if you help them find a bug or it's a problem with the tool. View full review »
SmadiHuthaifa
Security Engineer at Advanced Technology
Technical support was good, but can be improved. You need to send the ticket to a higher authority to get what you need. They need improvement in the first tier of technical support. View full review »
Find out what your peers are saying about McAfee, Trend Micro, Darktrace and others in Intrusion Detection and Prevention Software. Updated: August 2019.
366,486 professionals have used our research since 2012.
Sign Up with Email