McAfee Web Protection [EOL] Room for Improvement

VivekGupta7 - PeerSpot reviewer
DGM at a financial services firm with 10,001+ employees

I believe it is functioning satisfactorily. It is always possible to improve, but it is currently working satisfactorily.

When there is a fault and our customers or users have a problem, we must step in. Those configuration and fine-tuning tasks should be completed prior to release. Particularly in the case of a DLP solution. Because DLP is a customized solution, this is more relevant. There is a lot of customization, but even during the learning period, there is a learning curve.

The initial setup could be simplified, there is a learning curve during the implementation.

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BharatUjenia - PeerSpot reviewer
Sr. Group Manager - Enterprise IT at WNS Global Services

Our issue is that the endpoints are lightweight agents, eating too much of the host resources. 

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Erika Valiente - PeerSpot reviewer
Product Manager at Ran Security

McAfee Web Protection can improve the information provided for hybrid installations in the console. Additionally, having cloud protection would be good.

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KD
AVP - Information Security at a financial services firm with 10,001+ employees

I'm not sure if the solution itself is cloud-based or not. If it isn't they really need to begin to develop that out a bit.

There aren't any missing features. It does what I need it to do. 

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JD
Owner at JLDG

The True Key version for mobile phones should be improved. The password manager is not as seamless as on the desktop. Once implemented, on the desktop, when you go to the site, it automatically fills and connects you, whereas, on the mobile phone, it doesn't do that quite seamlessly. You need to open the True Key application and then select the password you want to use. It then opens in the browser. There are fewer steps in the desktop version as compared to the mobile version.

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MuhammadKhan1 - PeerSpot reviewer
Associate Manager IT at Hi-Tech Foods

There is a real need to make sure all the updates and improvements are in order to keep the security at top performance to continue defeating threats that come daily.

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JD
Owner at JLDG

The solution could be improved by providing a little more information. Sometimes I'd like to  know why a site is considered unsafe. Is the site on a list or is there a component within the site that is problematic. That could be a feature they add in the next release. If I had  more details, I could make an informed decision as to whether or not I wish to proceed. I would also like to see more coverage for spam. 

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CF
Security Operations Global Leader at a transportation company with 10,001+ employees

The configuration could be simplified because it is more complex to make the configuration on McAfee. What can be improved is the support of the agent on smartphones, IOS or Android. That still now is not available yet.

We are not satisfied with the compatibility of the solution with other devices, like smartphones. In the next release, we would like to see the support of smartphones. It's one of the things that we have been asking them for five years.

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ManojNair2 - PeerSpot reviewer
Founder/Director at Augesys Solutions Pvt Ltd

In McAfee Web Protection there are gaps in the security design, in the overall architecture, the gaps need to be fixed.

McAfee Web Protection doesn't give you a unified tool, which I will install the Web Inspector on my laptop and everything is taken care of. There are other components you need to purchase, without additional features your protection circle is not closed up.

It will start working better if you are integrating it with your endpoint security on McAfee. When using McAfee Web Protection at full scale, you must have what McAfee calls a CASB solution, a client access security broker. If this is in place your entire system security is good, otherwise, there are loopholes for vulnerabilities.

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it_user1306869 - PeerSpot reviewer
Information Technology Security Consultant at Infosec Consulting ltd

I do not know if you really need to improve Web Protection. The only thing I can think of that might be negative is that sometimes I get a feeling that web protection products are purposely filtering some sites that are not really malicious. I do not know if they try and guide you toward particular websites or away from others for marketing purposes. I do know that if you do not use web protection, you tend to see more websites. The dangerous ones are filtered. Maybe more transparency on what the filters do would be good.  

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LV
Manager of BI at a tech services company with 10,001+ employees

I would like to see easy-to-use documentation regarding new threats.

The solution should be more proactive in regards to sending you updates. Rather than simply being informed of an update and then have to click on it if you want to, the service packs should be installed automatically.

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it_user670332 - PeerSpot reviewer
IT Consultant at a tech consulting company with 1,001-5,000 employees

From the McAfee site, I see no areas for improvement.

As a company or an IT department, you should have a look at the Advanced Threat Defense to build up your security solution with the McAfee Web Gateway.

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VT
Business Analyst at a consultancy with 1,001-5,000 employees

We need a better customer experience and more flexibility in the product. I would like to put in more roles for the users.

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ST
Network Architect at a tech services company with 51-200 employees

I'm not an IT person, and therefore can't speak to if there are any missing features. For me, it works quite well and I have no complaints.

The solution could always use more security features. If it was more secure, it would be an even stronger product.

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it_user365724 - PeerSpot reviewer
Security Consultant at a tech services company with 10,001+ employees

Add McAfee Client Proxy agents for mobiles to Web SaaS instead of the consumer based mobile security platform. Adding CASB feature would get McAfee ahead.

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Buyer's Guide
Internet Security
March 2024
Find out what your peers are saying about McAfee, Zscaler, Cisco and others in Internet Security. Updated: March 2024.
765,386 professionals have used our research since 2012.