A third-party consultancy handled the deployment as part of their cloud offering.

We do our training in-house with support from MEGA.

The implementation was done through a reseller. We need only one technical resource to install and run the tool. However, we need a team of five people to make the product useful.

I deploy the tool myself on-premise. I got help from the product’s technical support team to deploy it on the cloud.

We leveraged the expertise of local partners while initially implementing the solution. 

We have an internal support team and when we have a problem, we contact them.

Since we set up the solution, then stopped working on it, then started again, we had to reconfigure everything. I created a new environment and I installed the new version and I migrated the old version over. The solution's technical support assisted with the migration when we re-started using the solution over the past year.

We implemented it in-house with an enterprise architect and system administrator working together. We developed an implementation plan before starting the initial deployment and/or upgrade.

As a reseller, I implement the solution with the help of the vendor in the client environment, so I am not very aware about the Mega Hopex architecture and technical view.

We bought this solution directly from the vendor in Morocco, and they helped us with the implementation. It was really good.

I had some assistance from other engineers in my company when I deployed within the development environment. I also received a little bit of technical help from the vendor.