MEGA HOPEX Room for Improvement

ITConsul616b
IT Consultant at a sports company with 501-1,000 employees
The solution is really expensive. I sent this same feedback six months ago. I told them they have a lot of opportunities in the Middle East to fill the small and medium businesses niche, even using the cloud. But, the product is very, very costly. They do tend to push people to their professional services, instead of helping the customers with their problems. I understand this is their business. At the same time, however, they need to work on fact sheets or offer some program to help the customers who want to implement it themselves and to make it run properly in their environment. The company seems only interested in selling and not customer satisfaction. I'm not asking for anything for free, I'm just asking them to invest a bit in helping their customers implement their technology correctly. The documentation needs to be more clearly explained. The documentation gives the customers an indication that everything is available, but when they buy the module, they discover that the pieces that they are looking for are not available in the current module, or that they are available in a different module. Then, the user needs to buy a different module or use professional services even though they thought these items were included. It's confusing. View full review »
Qualman456
Quality manager at a tech services company with 201-500 employees
We use this solution for modeling and we do not have an application side to create forms and deploy applications. It would be helpful if we could use this solution to model an application and then deploy it. If would be better for us if there was a cloud version of this solution available. Continuous integration and DevOps is not yet handled by this solution. We would like to see integration with other products, such as being able to use our workflow with SharePoint and Microsoft Office. View full review »
reviewer1101405
IT Consulting Manager at a tech services company with 11-50 employees
The support service form MEGA is quite good, but it could be better regarding the EA system competition is getting tougher. I feel that there isn't enough time spent on conservation or knowledge sharing with the MEGA support team. The extensive knowledge sharing is needed, due to MEGA HOPEX has a comprehensive but also complex practical framework. I feels very often struggle to figure out the capabilities of MEGA HOPEX, especially how to maximize the utility of the system. View full review »
Learn what your peers think about MEGA HOPEX. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,301 professionals have used our research since 2012.
Oscar Perez
Founding Partner at BIT4DATA SPAIN
There is always room for improvement. Of course, if they could reduce the price it would be more helpful for selling or buying it. They could also perhaps include more out of the box integrations. View full review »
Emrah Aslan
Consultant at CDS
I would like to see more regular updates released. The deployment should be made easier. View full review »
reviewer1446351
Architecte entreprise at a energy/utilities company with 10,001+ employees
The user interface for the version that we are using is not modern. This is a complex product. For me, all of the functionality in this product exists, but it is not well explained. Better documentation and training would be helpful. It was very difficult to adapt MEGA to our way of working. You have to spend 40% of the time thinking about how you will implement and use the MEGA concept. View full review »
AmdAli
IT Manager at Kuraimi Bank
The features are limited. I'm hoping in the future the solution will be bigger and include more items. Right now, overall, it needs more. View full review »
Carval Swaby
CTO / Chief Architect and Strategist at CGS Strategy LLC
The tool usability is weak and it also has a high learning curve. View full review »
Learn what your peers think about MEGA HOPEX. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,301 professionals have used our research since 2012.