MEGA HOPEX Room for Improvement

ITConsul616b
IT Consultant at a sports company with 501-1,000 employees
The solution is really expensive. I sent this same feedback six months ago. I told them they have a lot of opportunities in the Middle East to fill the small and medium businesses niche, even using the cloud. But, the product is very, very costly. They do tend to push people to their professional services, instead of helping the customers with their problems. I understand this is their business. At the same time, however, they need to work on fact sheets or offer some program to help the customers who want to implement it themselves and to make it run properly in their environment. The company seems only interested in selling and not customer satisfaction. I'm not asking for anything for free, I'm just asking them to invest a bit in helping their customers implement their technology correctly. The documentation needs to be more clearly explained. The documentation gives the customers an indication that everything is available, but when they buy the module, they discover that the pieces that they are looking for are not available in the current module, or that they are available in a different module. Then, the user needs to buy a different module or use professional services even though they thought these items were included. It's confusing. View full review »
Qualman456
Quality manager at a tech services company with 201-500 employees
We use this solution for modeling and we do not have an application side to create forms and deploy applications. It would be helpful if we could use this solution to model an application and then deploy it. If would be better for us if there was a cloud version of this solution available. Continuous integration and DevOps is not yet handled by this solution. We would like to see integration with other products, such as being able to use our workflow with SharePoint and Microsoft Office. View full review »
Somadina Ofoegbu-Ogbu
Operational Risk Analyst at a financial services firm with 5,001-10,000 employees
Standardization is lacking. The Operational Risk Function will be more effective if it at a default level follows established Basel standards for Loss categorization, Risk Assessments, Risk Event categorization, etc. View full review »
Find out what your peers are saying about MEGA International, Sparx Systems, Planview and others in Architecture Management. Updated: September 2019.
366,090 professionals have used our research since 2012.
Maƫl LAVIE-DERANDE
Consultant at a consultancy with 1-10 employees
* Friendlier import/export to other modeling tools. * Better interaction with project portfolio management tools. View full review »
Find out what your peers are saying about MEGA International, Sparx Systems, Planview and others in Architecture Management. Updated: September 2019.
366,090 professionals have used our research since 2012.
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