Initial setup on the first install was VERY easy. Propagating the matching rules to the next server was easy IF you know which file to copy which isn't well documented. The tool is extremely easy to use when you know just a few little things which aren't documented. Their development staff were very helpful in providing simple tips on how to set it up.

We had to write a new Java client to use this service in our application. The complication is only in terms of integrating that into our legacy software. Otherwise, their software/API is pretty straightforward to use.

Extremely easy to install and setup. Initially, we had to figure out how to use all of the properties for each object and what the return codes meant, but this really was not that hard.

Documentation & videos on the on-premise version is not very helpful. It takes some trial/error to see what the tool is actually doing.

Initial setup was fairly straightforward. The documentation was very good in terms of how to integrate and consume the service(s) that we use. It did not take an abundance of time to set up things on our side to use the service and incorporate it into our e-commerce platforms. So, it went very smooth. 

The initial setup was somewhat complex at first, but it was straightforward enough to understand, once you get the hang of it.

Straightforward. A simple API fit for purpose.

We required significant field mapping on our side due to our country specific needs. Understanding how Melissa responded with its standard field for each country took some time to internalize. However, the initial set up was quite simple.

It took me a little time. There are a couple of nuances that I had to struggle through, to first figure it out. Having tech support there really helped guide me through it. As far as getting the database formatted the way it should be, that took a little time to do. That may have been my problem as much as anything else.

It was easy. In the installation documentation, they should mention that SQL server instance should be on the same server where Melissa Data software is installed.

Straightforward. Good API documentation.

Easy setup and easy code integration to invoke the web service calls.

It was very straightforward. The documentation is clear and the sales rep has been good with communication.

Straightforward but had some pain points while plugging it in the ETL.

It has a straightforward, easy setup.

For my particular need, it required about an hour to learn their online system, but they also provided a live webinar session – fantastic!

It was very simple and easy. I was able to do it with minimal assistance, as it is very easy to understand.

Easy enough. 

When you're learning any software program, it takes a little while, but we've used several programs from Melissa over years, MatchUp, Personator, RightFielder, Dirty Harry. MatchUp is fairly straightforward as far as how to use it. It's probably simpler to learn than most of your other merge/purge type programs that are available out there.

Yes. Very easy to install and configure.

Straightforward. Melissa provided instructions on how to use the APIs, login information; it was very easy to set up.

It was pretty straightforward to set up on Windows. Then we move to Linux and it was more complex, but still manageable.

It was unique given the type of application, but it was easy to set up. Plug and play.

Our programmers did the API install. As far as I know it went smoothly.

Straightforward.

It was easy to implement.

Simple.

There are some hitches, especially with the new encoding, but otherwise it’s relatively simple.

Very simple; step by step, online.

We used a third-party to integrate into our DQM.

Easy, but I did not purchase a big package; I have mostly taught myself the program.

It was straightforward. There was documentation that was easily read and understood. A dedicated Melissa contact responded to our clarification questions and we were able to integrate with Melissa without any issues.

It would be nice if it also had a user interface, as it did in years past.

Setup was straightforward. Could have more API examples for different languages.

Straightforward, as long as you’re used to working with large tabular data.

Very straightforward, point and click.